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First Horizon Bank - Jonesboro, AR
Jonesboro, AR
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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is the one that made this experience great for me. She stayed in touch with me constantly. She answered all my phone calls, no matter what time. Even while she's on vacation, she helped me. She helped me get all the information I needed.When...
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Reply from Susan Eddington
June 30th, 2026 08:58 PM
Thank you so much for your kind words, Karla. I'm really glad to hear that you felt supported throughout the process, even when challenges arose. It was important to me to be available and assist you every step of the way. If there's anything...
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Susie went above and beyond for my family and I.10/10 recommend her
Reply from Susan Eddington
June 30th, 2026 08:59 PM
Thank you so much for your kind words! I'm truly so excited for you and your family! Your recommendation means a lot to me, and I'm here if you need any further assistance!
Application process was easy, communication with our loan officer was helpful and she was always quick to respond.
Reply from Susan Eddington
June 30th, 2026 09:02 PM
I'm so glad to hear that the application process was easy for you, Amanda. I strive to ensure communication is clear and timely, and I'm pleased I could assist you effectively. Thank you for your kind review and 5-star rating! Congrats on the...
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Susan was extremely helpful and pleasant while working with us. She led us through the process step by step and always kept us updated on where we were in the process. When we had an issue, she worked diligently to help us solve it. We would...
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Reply from Susan Eddington
June 30th, 2026 09:00 PM
I'm pleased to know that you found my assistance helpful and pleasant throughout your experience at First Horizon Bank. Guiding you step by step and keeping you informed was a priority for me. Thank you for your kind words, and I'm grateful...
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Susie was fantastic. She made to process incredibly easy, especially for a first time home buyer like myself.
Reply from Susan Eddington
June 30th, 2026 09:00 PM
I'm so glad to hear that I could make the process easy for you, Logan, especially as a first-time home buyer. It was wonderful to assist you at First Horizon Bank. Thank you for your kind words and the 5-star rating! Congrats on the new home!...
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Susie took care of us
Reply from Susan Eddington
May 26th, 2026 08:48 PM
Your satisfaction is most important to me, and I appreciate your kind words and the 5-star rating. I truly appreciate the repeat business over all these years! If you need anything else, feel free to reach out.
The process was smooth and prompt. I feel I've made the best decision to refinance with First Horizon.
Reply from Susan Eddington
May 26th, 2026 08:48 PM
I'm glad to hear that the refinancing process went smoothly for you, Kaleena. It's great to know that you feel confident in your decision to choose First Horizon Bank. If you have any questions or need further assistance, please feel free to...
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Susie was by my side the whole way, proving to be very responsive and eager to help you through closing!
Reply from Susan Eddington
May 26th, 2026 08:47 PM
Your feedback about my responsiveness and eagerness to help means a lot to me. Thank you for trusting me at First Horizon Bank, and please reach out if you need anything in the future.
Timely and easy to sign, review, and submit throughout the process.
Reply from Susan Eddington
May 14th, 2026 12:22 AM
Steven, I'm glad you found the process timely and easy to navigate. It was my pleasure to assist you at First Horizon Bank. If you have any more questions or need further assistance, feel free to reach out anytime.
Susie made the process easy and understandable. She walked us tthrough anything we needed help with and made sure we understood what we were doing. I would recommend her to anyone looking to buy a home and when I do it again in the future I...
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Reply from Susan Eddington
May 14th, 2026 12:23 AM
I'm glad to hear that I could make the process easy and understandable for you, Austin! It's great to know that my guidance was helpful during your home buying journey. Thank you for your recommendation, and I look forward to assisting you...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.