First Community Mortgage - Grand Rapids, MI

Grand Rapids, MI

4.86

(655)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 464-8626

Grand Rapids, MI

https://www.firstcommunitymortgage.com/grand-rapids-mi

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.86

(655)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

Julie was awesome, she really went above and beyond to make my loan work in the best ways for my unique situation. I so appreciate all her hard work and patience

Reply from Julie Smith

December 6th, 2024 04:50 PM

It was great working with you. Thanks again for putting your trust in me.

Stephany was always there if you had a question or needed advise. She was always very pleasant and made you feel you were important. I would rate her very high in all my dealings with her.

Reply from Stephany Stowell - First Community ...

December 2nd, 2024 02:39 PM

Hi Ronald, thank you so much for the 5-star rating and your kind words! I'm thrilled to hear that you felt valued and supported throughout your purchase process with First Community Mortgage. It was my pleasure to help answer your questions...

Estoy satisfecho por el buen trabajo que iso con

Reply from Andrea Wilson - First Community Mor...

November 30th, 2024 01:33 AM

I'm grateful to hear about your positive experience, Edvin! I'm glad that I was able to assist with your purchase and that you're satisfied with how everything turned out. I appreciate your 5-star rating and review. Thank you for choosing First...

Muy amable

Reply from Andrea Wilson

November 30th, 2024 01:33 AM

I'm thrilled to hear that you had a great experience with me at First Community Mortgage, Maricza. Thanks for the 5-star review and for your kind words. I really enjoyed working with you on your home purchase. Looking forward to helping you...

Lack of communication at the end when the lady originally working with me on my mortgage got fired and no one bothered to tell me that she was no longer on my mortgag. Also lack of communication that I was getting a new person to help me.

Reply from Ben Kakkuri

November 28th, 2024 12:56 AM

Thank you for leaving a review. I hope we'll have the opportunity to serve you again and deliver exceptional services.

I didn't have any interaction with Ben Kakkuri, not sure why I'm being asked to provide a rating. I worked with someone that left the company while we were working on the closing.

Reply from Ben Kakkuri

November 27th, 2024 02:49 PM

Thank you for taking the time to complete our survey on your experience with First Community Mortgage. We know your time is valuable and appreciate your willingness to share your experience with us. It is extremely hard to hear that we missed...

Ben Kakkuri - First Community Mortgage - NMLS ID 728157 has received a review with 3.66 star rating from Leslie D

Reply from Ben Kakkuri

November 23rd, 2024 04:26 PM

Thank you for leaving a review. I hope we'll have the opportunity to serve you again and deliver exceptional services.

Julie Smith delivered exceptional Customer Service to my husband, Kevin and I during a very important financial decision of buying our PURE MICHIGAN dream home at the beginning of our retirement years !! From the moment we met until we closed...

Reply from Julie Smith

November 22nd, 2024 08:28 PM

Thank you so much for your business and for the 5-star review!

Stephany! Thank you for all your help anf support!

Reply from Stephany Stowell - First Community ...

November 12th, 2024 03:08 PM

I'm so glad to hear that you were satisfied with our service, Colin! Your feedback is greatly appreciated, and it was my honor and pleasure to assist with your purchase. If you ever need any more help in the future, don't hesitate to reach...

Julie was very informative and efficient in guiding us through the process.

Reply from Julie Smith

November 14th, 2024 11:50 PM

I'm happy you enjoyed your experience and I'm looking forward to having you again as a customer for life. Thank you for the review!

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About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Eastern Standard Time (EST)

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