First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Informative, not pushy and honest
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Christopher. It's important to me to provide information in an honest and straightforward way, so I'm pleased to hear this resonated with you. If there's anything else I can assist with, please feel free to...
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Tadd provided excellent service throughout our case. He kept my husband and me consistently informed, was very friendly, and promptly returned our phone calls. He made sure we stayed in the loop at every step and provided clear, helpful information...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
Thank you for your kind words, Addie. I'm glad I could keep you and your husband informed and provide the support you needed throughout the process. If there's anything else I can do for you, please feel free to reach out.
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Jon was easy to work with for us. Even while buying a house while living in another country. Thank you
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm pleased to hear that working with me was easy for you, Amber, especially given the challenges of buying a house from another country. Thank you for your kind words, and if there's anything else I can assist with, please reach out.
Service and communication was fantastic and Jeff shopped around to make sure I got the best interest rate!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm happy to hear that you had a positive experience, Jason. It's great to know that my efforts in finding the best interest rate were helpful for you. If you have any further questions or need assistance, I'm here to help.
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He was straight forward and knowledgeable. He wasn't too overbearing . Did not make too many promises and was available to answer all questions even right until the last minute. He was pleasant to work with
Reply from Matt Hering
September 12th, 2026 12:26 AM
Giovanni, I appreciate your kind words and am glad to hear that my straightforward approach and availability were helpful to you. It's good to know you found working together pleasant. If you have any more questions or need further assistance,...
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I would have appreciated the same level of communication I received prior to locking in my rate. After the rate was locked, it became noticeably more difficult to reach Shana by phone, and most communication shifted to email, where responses...
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Reply from Michael Zerr
May 12th, 2026 07:18 PM
Thank you, Edwin, for taking the time to share your detailed feedback with us. We regret that the communication did not meet your expectations after the rate lock and recognize the importance of maintaining consistent and clear interactions...
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Jeff was exceptional and my favorite person to communicate through this whole process. He is knowledgeable and very quick to respond. As a first time home buyer, Jeff's open communication (even letting me know when I should expect to NOT hear...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your kind words, Rebecca. I'm glad to hear that my communication helped you feel confident throughout the home-buying process. It's great to know that my efforts made a positive impact on your experience. If you ever have more...
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David is extremely knowledgeable. Made the home buying process easy and pleasant to complete. He is very responsive. Took the time to explain how the stock market works and how it affects home interest rates. I would strongly recommend working...
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David was extremely pleasant to work with. He was also knowledgeable about the home loan products I inquired about and had competitive rates. I would recommend working with him.
Responsiveness and factual guidance
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Charles, for highlighting my responsiveness and the guidance I provided. I'm grateful for your feedback and am here to assist you whenever needed.
821–830 of 14109
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.