

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Scott was recommended to us by our friends who had also worked with him for their mortgage. Scott was the best loan officer I got to work with during my loan research and ultimately selecting BNC for my mortgage. He was honest with his opinions,...
read more
Vic was very responsive to our calls, emails, and answered all our questions. He also provided good reassurance throughout the process.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm so pleased to hear that you had a positive experience interacting with me. Your satisfaction is of utmost importance to me and First Federal Bank. I'm glad I could provide reassurance throughout the process and promptly answer all your...
read more
Scott Austin was always very quick to respond to my emails. Never had to wait even until the next day. He even responded to my after-business hour emails.His explanations of the mortgage process were always clear and concise.The underwriting...
read more
Crystal was very responsive to all our concerns and questions. Our home purchase came at a time when the loan department was being transferred to another agency but Crystal was by our side for the complete transaction and helped us enormously....
read more
Your great cross communication and can do attitude. Willingness to answer all the questions no matter how stupid.
Scott was great to work with. Knowledgeable, Timely and understanding it was a pleasure
Vic was very responsive and always available for us
He’s the best! So you better choose him 😊
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you so much for the amazing review, Pruthvikkumar! I'm thrilled to hear that you had a positive experience with my services at First Federal Bank. Your satisfaction is my top priority and I'm glad to have been able to meet your expectations....
read more
Closed on our house without a hiccup. Vic was always easy to contact and great to work with. Took all of our questions seriously and walked us through the process step by step.
Crystal provided superior support throughout the entire process. She answered all of my questions promptly; she gave sold advice where needed and is a proficient professional.
From the moment Michelle reached out to us through our inquiry on our home loan we felt we were in capable hands. She was present every step of the way, and some days it seemed she carried us in the struggle with the seller. We felt we had...
read more
Reply from Michelle Self
September 12th, 2026 12:23 AM
Isaac and Cynthia, I can't thank you enough for your kind and thoughtful review. It was a privilege to assist you with your home loan and I am thrilled to have made the process smoother for you both. Your trust and confidence in me and First...
read more
5521–5530 of 14175
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.