

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We became very frustrated, not at Robb, but at the application process itself. The number of times the rep came back asking for things we had already uploaded, or in terms so vague we had no idea what they wanted to see, is higher than the...
read more
Vic was incredibly knowledgeable. I’m a veteran and he took great care of me through the process of getting a VA loan. I felt like he was on my team and helping me, not just trying to sell me a loan.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I deeply appreciate your thoughtful review, Maxwell. Your words are a testament to the dedication I have to each of my customers at First Federal Bank. I want everyone I work with to feel as though they're part of a team, especially when navigating...
read more
Vic went above and beyond to get everything done despite some issues with other organizations.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you so much for your kind words and high rating, Virginia. I'm glad I was able to assist you and get everything done, despite the issues we faced. At First Federal Bank, we always strive to go above and beyond for our customers. I'm here...
read more
Had a great experience with Farrell and would work with him in the future.
I can't say enough good things about Michelle. Her knowledge of VA loans guided me to an excellent interest rate. She was always quick to respond to my questions and her advice was always excellent. She is very good to work with.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I am sincerely grateful for your kind words, William. It's always rewarding to hear that my knowledge of VA loans has been truly beneficial. I'm delighted to hear that you found my advice helpful and that I was able to assist you in securing...
read more
Very quick at responding to my inquiries
Vic was very responsive, knowledgeable, and was the easiest part of closing on my new home.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm truly grateful for your kind words, Sabrina. I'm thrilled to hear that I was able to make the process of closing on your new home a smooth one. At First Federal Bank, we strive to provide our customers with top-notch service and I'm glad...
read more
Everyone on the team was readily available when I needed them. The response time was great. All of my questions and issues were resolved quickly.
KevinJhadder A, hopefully it’s the correct way, the other way just passed the initial stage of the survey
It’s a great feeling to have actually been able to have someone like Dan, on my corner all throughout the whole process, though it’s was like the expected rollercoaster, Dan, would anticipate the inevitable uptake of the stress level and “crucially”...
read more
5271–5280 of 14173
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.