First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Good experience
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It was relatively simple to do everything online.
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Regular and ongoing communication.
Transparency about options and fees.
Helpful guidance along the way.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear that you had such a positive experience, Amy! At First Federal Bank, we strive to maintain constant, transparent communication and provide useful guidance for our valued customers. I'm glad I could assist in making your...
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Communications were often late and then 'urgent'. The team sent requests for inspections that the VA did NOT require and my relator had to correct the team. Several times data that was already provided was requested again. At the final stages,...
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Very responsive and knowledgeable.
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Robb was on top of the process and was very efficient at getting the VA forms approved. If we had a question or concern he was there answering our questions. Other mortgage brokers we visited with were not as committed like Robb was. Basically...
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Greg was the only part of this process that was pleasant. He was communicative and helpful. The underwriter waited almost 4 weeks to review the documents sent in and then brought a first heard need for remediation. Friday at 4pm before a 10am...
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Any questions I had were answered promptly and the communication was great
Reply from Jayme Renner
September 12th, 2026 12:19 AM
So glad to hear that you had a positive experience, John. It's of utmost importance to us at First Federal Bank that we maintain open and efficient communication with all of our customers. Thank you for taking the time to leave such a wonderful...
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As a first time home buyer, this process can be really overwhelming and scary. Shana did an amazing job at communicating with us and helping us with every step of the process. We couldn't be happier with the services and hospitality we received...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for taking the time to share your positive experience, Madison. I'm thrilled that I was able to make your first-time home buying process less daunting and more enjoyable. Your satisfaction is my top priority, and I'm glad to hear...
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The overall experience
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you Rakshya!
5101–5110 of 14169
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.