First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
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Took a few points off because while Chris was quick to respond to emails sometimes (sometimes minutes, sometimes 2-3 hours), he never picked up my calls or returned them. So there was a lot of back and forth over email to clear up misunderstandings...
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Greg was best help to complete refinance process. He is humble and honest. Process is time sensitive but he helped through out the process.
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A horrible experience from start to finish! We were told we didn’t need extra retirement income verification which in fact we did at the end. Also, your information was incorrect about our previous mortgage being paid off which was held against...
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I worked with Vic earlier this year. Initially helpful, but then he became increasingly deceptive. My closing was delayed, and he demanded $100 daily to maintain the agreed rate. When I found a better offer, he suddenly waived the fee. Days...
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Reply from Owner
April 18th, 2024 12:00 AM
We are sorry to hear that your experience was not up to our high standards. As the only review less than 5 stars this agent has received out of 261 with real Zillow customers, this would definitely be extremely out of character. We do hope...
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Great service
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Scott was available via email and phone to answer questions, and always responded quickly. He was very transparent and respectful throughout the entire process.
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Vic was amazing!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear that you had such a positive experience, Dhrumil. My primary goal at First Federal Bank is to ensure that all clients are thoroughly satisfied with the services they receive. Receiving your 5-star rating and amazing review...
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Jeff is awesome. Great communication. He definitely looks out for his customers in every way he can. I will alwayd go to him first for loans and mortgages.
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Robb was great at communicating expectations and the process. Him and Ashley worked extremely hard to push my loan thru in a short amount of time after I came to them late in the purchase process.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Derek, I know the timing was tough, but I"m glad you're in your new home! Congrats.
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Robb was very knowledgeable and patient with our many questions!
Reply from Robb Walter
September 12th, 2026 12:25 AM
Summer, enjoy that new home of yours.
4721–4730 of 14155
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.