First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
A better loan officer with more knowledge of what's allowed and not. It was a struggle from day one, the loan officer was more concerned about his vacation and not getting enough sleep so promptly get to out paperwork
Reply from Michael Zerr
July 24th, 2024 04:46 PM
I'm sorry to hear about your experience, Alyse. Your feedback is essential for us to improve and ensure that situations like this don't happen in the future. We understand your frustration and apologize for any inconvenience caused. We assure...
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Scott was forthright and seemed pretty transparent. The process is complicated and confusing and he did his best to simplify and answer my questions.
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Tony McClain was truly a pleasure to work with. His professionalism, integrity & honesty was demonstrated throughout the entire process. He always kept my best interest at heart, and kept me informed whether day or night of any factors that...
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Reply from Owner
July 19th, 2024 12:00 AM
Thanks for taking the time to provide this review! Don't hesitate to reach out if you need anything else.
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Working with Brian was super easy, he got us the best rate and was able to close on time.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm thrilled to hear that you found the process easy, Raul! Ensuring smooth and timely transactions is a top priority for myself and First Federal Bank. I'm glad I was able to secure the best rate for you. Looking forward to any future banking...
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Jon was the best and made everything run smoothly!
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you for the 5-star rating! I'm happy to hear your experience was smooth with First Federal Bank, Jay. Your positive feedback means a lot to me. I really enjoyed assisting your home purchase and I'm happy your getting back to a part of...
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I had an outstanding experience with Tadd during my loan process. His exceptional communication skills made everything smooth. Though we weren't able to close on time because of issues we encountered, he worked hard resolving them as soon as...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm delighted to hear about your positive experience, Hoon. Ensuring smooth communication during the loan process is a top priority for me, so I'm glad that I was able to make things easier for you through clear explanations and regular updates....
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Vic is very professional. He makes himself available when we need him and explains the house buying process as simple as possible. He is a pleasant person to work with.
Mike was always available everytime we called him to ask any questions or confirm details about our loan. Every question we had he always knew the answer to and always kept us informed about the progress of our loan!
Reply from Owner
July 18th, 2024 12:00 AM
Thank you Ben for your business and congrats on the new home! We are excited for you and your family!
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Knowledgable, helpful, and responsive. We truly felt like he did his very best for us! We have loved working with Chris over the years as have the people we’ve referred to him.
Everything throughout the process of the loan could have been better. I’m a realtor, I have never experienced with any clients what I experienced with this Lender. They requested the same information 3-4 times after I sent requested items....
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Reply from Michael Zerr
July 24th, 2024 04:45 PM
Thank you for taking the time to share your feedback, Claudine. We sincerely apologize for the unpleasant experience you had, and for the inconveniences that occurred during your loan process. The situation you described does not meet the high...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.