First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
David always responded quickly and explained everything patiently, and if I didn't understand, he explained it again in a different way. He was always available during the entire process and made sure to close the loan on the agreed date, less...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm really glad to hear your feedback, Joao. It was my pleasure to support you throughout the loan process. Ensuring clients understand every detail and meeting timelines is incredibly important to me and the team here at First Federal Bank....
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Great customer care Mrs. Renner did a great job
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm thrilled to hear you had a positive experience, David! Your kind words made my day. I'm committed to providing the best customer care at First Federal Bank. It was a pleasure to assist you. Thanks for the 5-star rating!
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Excellent customer service
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I'm thrilled to hear that you had such a positive experience with the customer service at First Federal Bank, Rainier. It's always my goal to provide the best service possible and I'm glad to know that I was able to meet your expectations....
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Matt and his team were knowledgeable, responsive, efficient, and very professional. Our transaction went so smoothly and when there was a question, they responded in a very timely manner.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Aileen, thank you for the glowing review. I'm pleased to hear that you found our service knowledgeable, responsive, and efficient. Our team always strives to ensure a smooth transaction process and we're glad to hear we accomplished that. We...
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David always responded quickly and explained everything patiently. If I needed clarification, he explained it again in a different way. He helped us during the entire process, was available, and closed the loan on the agreed-upon date, less...
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Robb is an absolute professional and trustworthy person to work with. Since the beginning of the mortgage process, we were provided with great suggestions and very good clarity about options and numbers comparison. He was always there for us...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Hi Vijay, I'm thrilled to hear that you had a positive experience with me at First Federal Bank. Should you have any more questions in the future, don't hesitate to reach out. Thanks again for your kind words, they mean a lot to me! - Robb
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They would not listen. They charged me a $1,400 “re-lock” fee without even telling me. Had I known about the fee in-time, I would have at-least had a heads up, negotiated a reduced fee or went with another company. The time extension was no...
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Reply from Michael Zerr
August 6th, 2024 06:46 PM
I'm truly sorry to hear about your experience, Charles. At First Federal Bank, we strive to provide excellent service and transparent communication to all of our customers, and it's clear that we've fallen short in this regard. Your feedback...
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The entire process was so simple. At the start of the pre-qualification, I was a little hesitant on such a daunting task in front of me. Mike made this process so easy and his communication was outstanding. Everything seemed to go really smooth...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats again Shane on the new home! We are excited for you and your family. It was a pleasure working with you!
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Moving and buying a home is extremely stressful. This is the sixth time we have bought a home and it is always a slow, time consuming process. Robb made everything easy. His straightforward, prompt communication, professional, yet kind demeanor,...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Ryan, I am truly thankful for the time you've taken to leave such a thoughtful review. It was a pleasure assisting you with your home purchase, and I strive to make the process as seamless and stress-free as possible. I'm here for you should...
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Great experience! David made the process so easy form me and worked with me around my busy work schedule.
Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for your kind words, Linda. I'm delighted to hear that you had a great experience. It's always my goal to make the process as smooth as possible, especially for busy people like you. I look forward to serving you again at First Federal...
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4041–4050 of 14148
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.