First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Robb took care of everything. Will recommend to anyone I know purchasing a home.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm thrilled to hear that you had a positive experience, Jeffrey. It was my pleasure to assist you, and I genuinely appreciate your recommendation to others considering a home purchase.
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Chris kept us informed the entire journey and was easy to communicate with. His leadership provided a smooth closing and process
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I'm thrilled to hear that you found the process smooth and that communication was effective throughout your journey. It was a pleasure assisting you, and I appreciate your kind words about my leadership. Thank you for choosing First Federal...
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Brian was great! I don't know that I've ever refinanced a house through mostly text, but it was ideal and just what worked for me and my insane schedule. Brian was quick to respond, knew all the answers, and helped me and my family get a great...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm pleased to hear that the refinancing process suited your schedule and that you found the communication through text convenient. It was my pleasure to assist you and your family in securing a great deal. Thank you for your kind words.
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Ryan was available to answer any questions. He is excellent communicator and very effective on what he is doing. Ryan provided the best home buying experience and I highly recommend for promotion. Ryan is not only honest and trustworthy but...
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Reply from Ryan West
September 12th, 2026 12:18 AM
I'm thrilled to hear about your positive home buying experience. It was a pleasure assisting you throughout the process, and I truly appreciate your kind words and recommendation. Thank you for choosing First Federal Bank.
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My husband and I had a great experience with Brian Thomas and Janelle Jolley. We received a great rate with our VA loan, which was lower and cheaper than other military-affiliated banks or "VA" mortgage lenders. We will definitely use Brian...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm happy to hear that you and your husband had a great experience with both Janelle Jolley and me during your VA loan process. It's wonderful to know that we could secure a favorable rate for you. We look forward to assisting you again in...
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Availability, honesty, expertise, customer service I trusted David throughout the process and he went above and beyond to deliver
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm thrilled to hear that you found my availability, honesty, expertise, and customer service to be valuable throughout the process. It was a pleasure to assist you, and I appreciate your trust in me to go above and beyond. Thank you for your...
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The honesty. That is rare in mortgage companies, and I appreciated being informed of the good AND bad at every step of the way, instead of information being held back to blindside me later on.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that you appreciated the transparency throughout the mortgage process. It was important to me to keep you informed at every stage. Thank you for your kind words and for placing your trust in First Federal Bank.
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She was very polite she knew every detail so good. She represented the organization very good. She was so awesome. She helped us really to understand every step that we had to take. I can't say enough about her. She is the best. Thank u so...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear your kind words, Charles. It was a pleasure assisting you throughout the process at First Federal Bank. I'm delighted to know that you found my guidance helpful and clear. Thank you for your wonderful feedback.
Farrell was excellent, but our overall experience was unpleasant. The Impression is that there were too many cooks in the kitchen which added confusion and duplication of effort on our part. Items required were not identified in their entirety...
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Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm grateful for your kind words about my assistance, Leslie. I regret that the overall process was not as smooth as expected. Your feedback regarding the coordination and communication challenges is invaluable, and I will ensure it is shared...
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Fast replies and great customer service
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you appreciated the fast replies and great customer service. It was a pleasure assisting you, Lindsay, and I'm grateful for your positive feedback.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.