First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer is so personable and really goes out of her way to make sure we were comfortable with the lending process and reiterated key points in the process. The portal was a great way to keep up with our progress and a user friendly way to...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you found the lending process comfortable and that the portal was helpful for you. It was a pleasure to work with you and provide a seamless experience. Thank you for your kind words and feedback.
Everything was thru email alone. I would have liked more one on one communication. Also, there were several complications at closing from a mistake I pointed out and was reassured would not happen.
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Very informative and professional, never skip a beat. Love the fact that they were able to walk me through the process and keep me informed on rates.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thrilled to hear that you found the process informative and professional. It was my pleasure to guide you through and keep you updated on rates. Thank you for your kind words and trust in First Federal Bank.
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Easily reachable and responsive, able to close the loan on time with out any hiccups
Reply from Ryan West
September 12th, 2026 12:18 AM
I am thrilled to hear that the loan process went smoothly and was completed on time. It was a pleasure assisting you, and I appreciate your feedback.
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Clear and quick communication.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found the communication clear and quick, Alexandria. It was a pleasure assisting you at First Federal Bank. Thank you for your kind words.
David was knowledgeable and very communicable.
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm glad I could assist you with your needs. Thank you for your kind words about my knowledge and communication. If you have any more questions in the future, feel free to reach out.
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Vic was very helpful and remarkably patient during the loan process.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear that you found the loan process helpful and appreciated my patience. It was a pleasure assisting you, Richard. Thank you for your kind words and for choosing First Federal Bank.
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Matt has been great to work with, he will forever be my go to lender!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you've had such a positive experience working with me, Ernest. It's been a pleasure assisting you, and I look forward to being your go-to lender in the future. Thank you for your kind words and trust in First Federal...
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Ease of process. Matt and Team were excellent at responding promptly to any needs and requests. Great advice through the process. Excellent communcaiton via email, text and phone throughout. Flawless in getting this done even though we had...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found the process smooth and that our team was able to meet your needs promptly. It was a pleasure providing you with advice and maintaining clear communication throughout the process. Thank you for your recommendation,...
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Constant communication - excellent!
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I appreciate your feedback, Lelia. I'm glad to hear that the constant communication was excellent for you. It was a pleasure assisting you with your banking needs at First Federal Bank.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.