First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great communication and easy instructions. Made the whole process go by quick without a hassle. Also was very friendly and engaging!
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm delighted to hear that the communication and instructions made everything smooth and hassle-free. I'm also glad that my approach felt friendly and engaging for you, Ivan. If there's ever anything else you need, don't hesitate to get in...
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Ben was responsive throughout the process and provided the information when we needed it. His work was greatly appreciated!
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you, Jihee, for your kind words. I'm glad to hear that my responsiveness and the information I provided were helpful to you during the process. It's great to know that my efforts were appreciated. If there's anything more I can do for...
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The communication was great and consistent. Ensured to get things done on time and stayed in contact throughout the entire process. I would work with you again.
Efficient and informative
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to hear that you found our interaction efficient and informative, Oxana. It's important to me that I provide clarity and timely service during our engagements. Thank you for taking the time to share your experience. If you ever...
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Robb helped my family through a very difficult closing. He devoted extra time and effort to ensure our home closed on time. He encouraged me to stay the course when I was frustrated and ready to give up due to Fannie Mae’s endless requirements....
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Reply from Owner
July 19th, 2025 12:00 AM
Rachel, I'm happy that I was able to help you and your father with this purchase. - Robb
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Good communication and information provided.
Reply from JR Mills
September 12th, 2026 12:28 AM
I'm glad to hear that you found the communication and information helpful. It's important to me that my clients feel well-informed throughout the process. Thank you for taking the time to share your experience.
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The entire team was patient friendly and very
Reply from Brian Thomas
September 12th, 2026 12:18 AM
It's great to hear that you found the entire team patient and friendly. I'm glad you had such a positive experience, as providing excellent service is a priority. If there's anything else I can do for you in the future, please feel free to...
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Brooke was always available and happy to answer any questions I had and give extra information. She made sure I understood what was happening. We closed in less than 2 weeks without a problem and she made the process feel really seemless
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this process Devin. If you need anything down the road, feel free to reach out to me anytime.
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Good postive, prompt communication throughout the process.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm pleased to know that you had a positive experience with the communication during your process, Nathan. Keeping communication prompt and clear is important to me, and I'm glad it contributed to your satisfaction. Thank you for taking the...
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it was really great to work with Matt. He was informative and helped throughout the process.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful to hear that you had a great experience working together. It's important to me that I provide helpful and informative support throughout the process. Thank you for taking the time to share your positive feedback.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.