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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    D
    Dhaval D
    Whittier, CA
    Posted on August 11th, 2025 08:26 PM
    What we like about Ryan is his responding time and his dedication. He is the one who will make sure have you loan processing done in timely manner. I would recommend him to have loan analysis. His quotes are reasonable.
    Reply from Ryan West
    September 12th, 2026 12:18 AM
    Dhaval, thank you for your thoughtful review. I’m pleased to know that you appreciate my responsiveness and dedication. Ensuring that the loan process moves along smoothly and efficiently is very important to me. I'm glad to hear you would...
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  • A
    Adhishwary T
    Saratoga Springs, UT
    Posted on August 11th, 2025 02:10 PM
    She was helpful
    Reply from Crystal Fitzpatrick
    September 12th, 2026 12:16 AM
    Thank you, Adhishwary, for your review. I'm glad to hear that you found my assistance helpful. If you ever need further support or have any questions in the future, feel free to reach out.
  • D
    Dustin A
    Clopton, AL
    Posted on August 11th, 2025 01:15 PM
    Awesome working with Jennifer!
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    Dustin, I truly appreciate your warm feedback. It's wonderful to know that you had a positive experience working with me. If there’s anything else you need or any questions arise, feel free to get in touch. I'm here to help!
  • C
    Chad P
    Pewaukee, WI
    Posted on August 11th, 2025 05:31 AM
    When we encountered an issue that could have delayed the closing, Jennifer worked hard to get the issue resolved so that we could close on time.
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    I'm grateful for your review, Chad. It's rewarding to know that my efforts in resolving the issue helped you close on time. Addressing challenges swiftly is important to me, and I appreciate your trust in my ability to see it through. If there's...
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  • A
    Abbey D
    Huntsville, AL
    Posted on August 11th, 2025 12:00 AM
    It was my first time buying a home, but Jeff made it a piece of cake! His communication was clear, helpful, and timely. Everyone at First Federal was friendly and professional. We were so worried that the lending process would be awful, and...
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  • E
    Ethan G
    Saint Louis, MO
    Posted on August 11th, 2025 12:00 AM
    Robb was absolutely fantastic to work with. He absolutely put in the effort to build trust, and was overall very pleasant to communicate with. It absolutely felt more like I was speaking with a friend than a loan officer. He was extremely transparent...
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    Reply from Owner
    August 11th, 2025 12:00 AM
    Ethan, thank you so much for the kind words. You both were so pleasant and helpful along the way. Congrats on the new home! - Robb
  • J
    Jennifer F
    Colorado Springs, CO
    Posted on August 10th, 2025 04:12 PM
    Crystal is knowledgeable, responsive, and kind. I felt like the loan officer/underwriting process was rushed at the last minute. I know some of this was unavoidable, but overlooking that this was an investment property led to stress. Nonetheless,...
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    Reply from Crystal Fitzpatrick
    September 12th, 2026 12:16 AM
    Thank you, Jennifer, for highlighting my knowledge and responsiveness. I’m glad that those aspects of the process were positive for you. I understand how a rushed underwriting process can be stressful, especially when it's related to an investment...
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  • C
    Catherine E V
    Charlottesville, VA
    Posted on August 10th, 2025 03:59 PM
    Jeff was responsive to all my questions and made the process easy.
    Reply from Jeff McMillin
    September 12th, 2026 12:24 AM
    Thank you, Catherine, for your kind words. I'm pleased to know that my responsiveness and efforts helped make things easier for you. It's important to me that you feel supported throughout the process. If you have any further questions or need...
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  • L
    Lauren S
    BRISTOW, VA
    Posted on August 10th, 2025 03:59 PM
    I had a great experience working with David. His communication was clear and consistent throughout the process, and he made sure I understood every step. He handled everything efficiently and did an excellent job from start to finish. Highly...
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    Reply from David Burroughs
    September 12th, 2026 12:28 AM
    Thank you for sharing your experience, Lauren. I'm glad to hear that my communication was clear and consistent for you. Making sure you understood each step of the process is important to me, and I'm happy to know I managed everything efficiently....
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  • M
    Mary A S
    Marshall, VA
    Posted on August 9th, 2025 12:35 PM
    Farrell was extremely communicative and willing to take extra time to talk us through tricky or frustrating parts of the process
    Reply from Farrell Bowden #459148
    September 12th, 2026 12:17 AM
    I'm glad to hear that you found my communication helpful and that you felt supported throughout the process. I understand that navigating through the tricky parts can be challenging, and I'm always here to take the extra time needed to ensure...
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.