First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
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I feel like this process is supposed to be a lot more stress inducing. Matt was great at being responsive, answering my questions, and getting me a rate that other lenders said they couldn't beat!
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Mike and his team were very easy to work with. No one locally could compete with Mike's offer, so I went with him. I understand some people are nervous about dealing with an out of state company, but you have nothing to worry about if you are...
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good support of very quick turn around closing
Reply from Matt Hering
September 12th, 2026 12:26 AM
Glad to hear that you experienced quick turnaround for your closing, Allen. If there's anything else I can assist with or any questions you might have, feel free to contact me.
The responsiveness, attention to detail, and the overall friendliness .
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I appreciate your kind words about my responsiveness, attention to detail, and overall friendliness. It’s rewarding to know that these efforts made a positive impact on your experience. If you ever have more questions or need assistance in...
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We were able to qualify for the home we wanted .
Reply from Matt Hering
September 12th, 2026 12:26 AM
That's fantastic news! I'm glad to hear that you were able to secure the home you wanted. If there's anything further I can assist you with, please don't hesitate to reach out.
Jennifer was outstanding. She helped my wife and me navigate the stress of buying a home, kept very close communication throughout, and secured a great rate. We’re very pleased with her service and highly recommend her!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your kind words, Omar. Helping you and your wife through the home-buying process was a priority, and I'm pleased the communication and rate met your expectations. Thank you for recommending my services—don't hesitate to reach...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Christopher, for your perfect rating. If there's anything else I can assist you with at First Federal Bank, feel free to reach out.
Very professional and expedient in processing my mortgage.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I appreciate your kind words, John. It’s important to me to provide both professionalism and timely service, and I’m glad to hear that your mortgage process was handled efficiently. If you have any further questions or need assistance in the...
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Matt is always providing excellent communication even when out of office or after hours. He is transparent and straightforward, ensuring his clients are aware and informed.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Garrett, I appreciate your kind words. Keeping communication clear and timely, no matter the hour, is something I prioritize. It's great to know that my efforts in transparency and straightforwardness have been helpful to you. If there's anything...
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Communication was
great and Mike was prompt on getting back to us.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm glad to hear that communication and promptness met your expectations. It's important to ensure a smooth experience, and I appreciate you sharing this feedback. If there's anything else I can do for you, please feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.