First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Mike made this experience as stress free as he could.
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Carrie and congrats! - Mike Saunders
for
Great to work with and responsive!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to know that you found my responsiveness and collaboration helpful, Katherine. If you have any more questions or need further assistance, I'm here to help.
Jennifer and her team are the total package- experience, efficiency, great value, great communicators. Why choose between a low rate and superb customer service if you can have both! We closed on schedule without any hiccups. No doubt we'll...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
It's gratifying to read your kind words about the experience and efficiency you found working with me and my team, Austin. Closing on schedule without any issues is always our aim, and I'm delighted to know we delivered that for you. When the...
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Survey Complete
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for taking the time to complete the survey. Your feedback is greatly appreciated. If there's anything you'd like to discuss further or if you need assistance in the future, please feel free to contact me.
Great and prompt communication with any updates and questions during the loan process.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm pleased to hear that you found the communication timely and helpful throughout the loan process. Keeping you updated and addressing your questions promptly is always a priority. If you have any future concerns or need further assistance,...
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Great communication. Always available and made the process simple!
Reply from JR Mills
September 12th, 2026 12:28 AM
I'm happy to hear that the communication and availability made things straightforward for you, Blake. I always strive to simplify the process as much as possible. Thanks for sharing your experience!
My professional experience with Jeff could not have been any better. Jeff was able to answer all of my questions in a very timely and efficient matter. Any difficulty with any requirements were met with empathy and kindness to achieve the next...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm truly grateful for your feedback, Thomas. I strive to address concerns with empathy and ensure a smooth lending process. Your trust in me means a lot, and I'm glad I could support you throughout your journey. Should you have any more questions...
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Jeff is excellent. We chose First Federal Bank for our home loan because of Jeff. From the start of the pre-qualification process through closing, Jeff's communication was top notch . He goes above and beyond to explain things, stay on top...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your kind words, Janneth. It's important to me to ensure clear communication and be present for my clients throughout every step of the loan process. I'm glad I could help make your home buying experience a bit smoother. If you...
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She was very communicative and patient with us. Seamless process.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm pleased to hear that the communication and patience made the process seamless for you, Ramon. If there's anything further you'd like to discuss or need assistance with, please let me know.
You are always willing to take a call and answer my ignorant questions. You have made me feel more educated on the process
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
It's wonderful to hear that I could assist you and help clarify the process, making it easier to understand. Your willingness to reach out with questions is appreciated, and I'm always here if you need further assistance or have more inquiries...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.