First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mike helped us with our VA IRRRL and got our rate down by a full point from where we were, with minimal closing costs. The whole process was quick and easy!
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
It's great to know that you found the VA IRRRL process quick and straightforward, Krystina. I'm glad I could help lower your rate significantly with minimal closing costs. If there's anything else I can assist you with in the future, please...
read more
Jeff was always available to answer all of our questions. He was very diligent in making sure we had all the paperwork needed.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Heather. I'm glad I could assist with all your questions and ensure everything was organized for you. If you need anything else or have more questions in the future, I'm here to help.
Jeff was very responsive and knowledgeable, he made what is a complex and sometimes overwhelming experience feel straight forward and easy. I greatly appreciated how easy it was to contact him and how willing he was to talk things through in...
read more
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear that I was able to make the process straightforward for you, Kyle. It's important to me that communication is clear and accessible, so I'm pleased you found it easy to reach me and discuss any concerns. Your recommendation...
read more
for
Thanks for helping out Mike. I appreciate your support. I would love to see you over communicate as It helps the clients in cases where the schedule is as busy as yours. Possibly work with a supervised to assist if you guys have one.Thanks...
read more
Reply from Michael Zerr
October 20th, 2025 02:43 PM
We appreciate your feedback, Rajan. It's good to hear that our support was helpful, and we understand the importance of clear communication, especially during busy times. Your suggestion about potentially involving a supervisor for additional...
read more
for
Jeff did an excellent job and kept us informed on everything that had to be done.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your feedback, Randy. It's great to hear that you felt well-informed throughout the process. Keeping you updated every step of the way is important to me. If you have any more questions or need further assistance, don't hesitate...
read more
for
This process was handled professionally and dilligently by Vic.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you for the feedback, Dylan. I'm glad to know that you felt the process was handled professionally and diligently. If there's anything more I can assist you with, please feel free to reach out.
The rate provided beat the other quotes I received.Jennifer provided excellent service and guidance throughout this endeavor. She communicated everything that was required and worked tirelessly to help us close our home earlier than expected....
read more
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that the rate I provided was the best among your quotes, Alexander. Your experience with efficient service and guidance throughout the process is exactly what I strive for. It's rewarding to know that my efforts helped you...
read more
for
He was fantastic. Always happy to answer questions and explain things clearly.
Reply from JR Mills
September 12th, 2026 12:28 AM
I'm pleased that you found my explanations clear and appreciated my willingness to address your questions, Omoyele. Helping clients understand the process is always a top priority for me. Thank you for your kind words!
for
You have been the absolute best through this whole process Jeff! So glad I answered your call. So glad that you pushed me to allow you to see what you could do for me. We are very blessed and appreciate all the hard work you have put into this...
read more
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Emanuel, I'm truly grateful for your kind words. It means a lot to know that my efforts made a difference for you throughout the process. I'm pleased to have been able to assist you and appreciate your trust in allowing me to do so. If there's...
read more
for
Communication
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you, Cheryl, for highlighting communication. Ensuring clear and open lines of communication is essential, and I'm glad it stood out in your experience. If there’s anything else you’d like to discuss or if you need further assistance,...
read more
2161–2170 of 14130
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.