First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Jon guided me through the process with patience and grace. I would not have made it throught the process without his calm presence and advice.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
It's rewarding to know that my guidance and approach made the process more manageable for you. Being a source of calm and providing helpful advice is always my aim. If there's anything else you need in the future, please don't hesitate to get...
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Great commumicator and very knowledgeable.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you so much for your feedback, Ryan. It's encouraging to hear that you found my communication effective and the information that I provided to be helpful. If there's ever anything more you need assistance with, feel free to get in touch....
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I had no clue what i was doing buying my first house. Mike was awesome with explaining everything to me and answeri questions even on the weekends. Mike was very quick to respond with me and my realtor. A+ service
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Casey and congrats again on the new home! It was a pleasure working with you! - Mike Saunders
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Better communication and help in the beginning in planning for the closing processe. He kept telli g us he's been doing this 30 years, so you'd think you would give helpful advice upfront to help clients know what to expect and be better prepared....
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Reply from Michael Zerr
November 20th, 2025 06:09 PM
Hilary, we appreciate you sharing your perspective with us. It's important to us that our clients feel well-informed and supported throughout the process. We regret that your experience fell short in this regard and understand the value of...
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Great communication, easy to use login for documents signing, clear and pleasant instructions and overall experience. I felt well taken care of during all interactions, super fast closing timeframe and overall a truly wonderful buying experience...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you found the communication clear and the document signing process straightforward. It means a lot to know that you felt well taken care of throughout our interactions. Ensuring a smooth and efficient closing timeframe...
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Brian did exactly what he said and had customer in mind the entire time.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
Thank you for your feedback, Timothy. I'm pleased that my approach resonated with you and put your needs front and center. If there's anything else I can assist with, please don't hesitate to let me know.
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My husband took the lead on the refinance and had the most contact with Robb. He was happy which is excellent for me.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that your husband was pleased with the refinancing process, Deborah. Your satisfaction is equally important, and knowing that it was a positive experience for both of you means a lot. If any further questions come up or there's...
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I have previously dealt with Mr. Bowden. Once again... he, and the whole team were on top of everything. I was notified immediately about anything that needed to be uploaded to the system for processing purposes.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear from you again, Antonio. I'm pleased that you found the process efficient and timely. Keeping you updated and ensuring all necessary steps are clear is a priority for me. If there's anything more you need, just let me know....
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I really tried to make him crazy with details but he remained professional and very responsive to all communications.
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I appreciate your kind words, Jeffrey. Dealing with details and staying responsive are important parts of my job, and I'm glad you felt supported throughout the process. If there’s anything else you need in the future, please feel free to reach...
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Ben was very quick to respond to any questions/concerns I had. He made this process as very smooth.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
It's great to know that my responsiveness was helpful to you, Gail. Ensuring a smooth process for my clients is a top priority, so I'm glad I could facilitate that for you. If you have any further questions or need assistance, please feel free...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.