First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
for
Scott as helpful, professional, and competent throughout the entire process.
Reply from Scott Austin
September 12th, 2026 12:22 AM
It's great to know that you felt supported and found the process smooth, Samuel. Your experience with how things were handled is important to me, and I'm glad I could assist you effectively. If any other questions come up or you need further...
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Jeff was wonderful at explaining everything in detail. This is our first time buying a home and he made this transition so smooth for us. We would recommend him to everyone.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm pleased to hear that your first home-buying experience went smoothly. Guiding you through the process and ensuring you felt informed is important to me. Thank you for considering recommending my services to others. If you have any more...
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2nd time working with him and his team this year, he's earned my future business again.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's wonderful to know that our collaboration has led you to choose my services again, Thomas. Earning your future business means a lot to me. Should you have any questions or need assistance going forward, please feel free to get in touch.
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Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate you taking a moment to provide feedback, even if it isn't clear at this time. If there's anything specific you'd like to address or discuss, please feel free to reach out to me directly.
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Gave best offer right away. Doesn't beat around the bush . Easy and knowledgeable. Good customer service.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for the review Matthew. If you ever need anything, let me know and I will be happy to help.
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Communication from Jeff and his knowledge on all subjects I had questions on were great. He was extremely helpful and willing to entertain options, "what if" scenarios, and explain his recommendations thoroughly. Will definitely be a repeat...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's fantastic to hear that my communication and knowledge were helpful to you, Daniel. I'm always here to explore different options and thoroughly explain recommendations. Your intention to return and share my contact is deeply appreciated....
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Brian has been doing my refinancing on my houses for for over 15 years now. From my first house to my last house. His customer service has always been impeccable. His bank by far offers the lowest rates. I highly recommend him for your refinance...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
Thank you, Jeffrey, for your continued trust over the years. It’s great to hear that you've been pleased with my customer service and the refinancing process at First Federal Bank. I'm glad to be able to assist with securing the best rates...
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He was very knowledgeable and was able to guide me through the entire process. I felt at ease and comfortable
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear that you felt at ease and comfortable during the process, Cynthia. I'm glad I could share my knowledge to help guide you along the way. If you have any more questions or need further assistance, feel free to reach out.
Communication was kind of difficult. Some of the loan document request were unclear and not straightforward. It didn't feel like time was taken to read through emails to answer questions properly. No, I do not wish to talk to someone about...
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Reply from Michael Zerr
December 11th, 2025 08:32 PM
We appreciate your honest feedback, Michelle. We recognize the importance of clear communication and regret that this aspect didn't meet your expectations. Your insights are valuable as they help us identify where we can improve our service....
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Very good experience
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm pleased to hear that you had a very good experience, Dale. If there's anything else you need or any questions I can help with, feel free to reach out.
1801–1810 of 14127
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.