

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer was a pleasure to work with - professional, knowledgeable - highly recommend!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your feedback, T. Hearing that you found our time working together to be professional and informed is truly encouraging. Your recommendation means a lot to me. If there's anything more I can assist you with in the future, please...
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Scott was responsive and always answered our questions in a timely manner. We had a few changes in our loan that he helped us navigate with ease as well.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm pleased to hear that you found the communication effective and the process smooth, Daniel. Helping clients adapt to changes and answering questions promptly are priorities for me. Should you have any more questions or need further assistance...
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Matt was very accessibl, professional and helpful! He was also very pleasant to deal with!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your thoughts, Lisa. I'm glad to hear that my accessibility, professionalism, and approach made your experience a positive one. Should you have any other questions or need additional assistance, feel free to reach out...
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Tadd was efficient, knowledgeable, and friendly. He's super easy to work with.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm pleased to hear that you found me efficient, knowledgeable, and friendly during our interactions. Making the process easy for you is a priority for me. If you ever have more questions or need assistance in the future, don't hesitate to...
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Jeff made the process quick and easy.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Jose. It's important to me to make processes as smooth as possible, so I'm glad to hear you found it quick and easy. If you need any more assistance or have further questions, just let me know.
She was very knowledgeable and helpful with the entire process
Reply from Michelle Self
September 12th, 2026 12:23 AM
It's wonderful to know that you found my assistance throughout the process both knowledgeable and helpful, Robert. I'm glad I could be of support during your journey. If there's anything more you need, feel free to get in touch.
Matt was very responsive went I sent a text with concerns
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate you letting me know about your experience, Christopher. I'm glad to hear that my responsiveness met your expectations when you had concerns. If there's anything more I can assist with, feel free to reach out anytime.
Ok service
Reply from Michael Zerr
December 29th, 2025 04:57 PM
We acknowledge your feedback, Carlos. It's important to us that your experience meets expectations. If you have specific suggestions or additional thoughts on how we can improve our service, please feel free to share them with us.
Very helpful
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you for your feedback, Phuvadon. I'm glad to have been of assistance to you. If you have any further questions or need more help in the future, please feel free to get in touch.
clear communication and effort at providing extra explanations whenever requested
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thankful for your review, Parul. Ensuring clear communication and providing detailed explanations are priorities I take seriously. It's satisfying to know these efforts have made a positive impact on your experience. If you ever have more...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.