First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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There were some items Scott seemed unsure about when I was asking questions. I also conferred with some other people who have gone through the same process I am going through and stated on some items, 'this isn't how it's supposed to go'. Also...
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Reply from Michael Zerr
January 2nd, 2026 05:41 PM
Thank you for sharing your experience, Joshua. We understand the importance of clarity and smooth coordination during the loan process. We're sorry to hear about the confusion regarding responsibilities and document scheduling. Your feedback...
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It was hassle and pressure free, Jeff was fantastiv from start to finish
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Zeraiacob. I'm glad to hear that you had a hassle-free experience. If there's anything else you need, feel free to reach out anytime.
Mike reached out at the initial search for refinancing. He provided excellent customer service, advice and saved us a ton of money on fees etc. compared to others I had talked to. Throughout the entire process he was there (along with his team)...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Brian, it was a pleasure working with you! - Mike Saunders
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Vic got us a good rate and was efficient and communicative throughout the process. Thanks for the support in getting us our mortgage!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I appreciate your feedback, Charles. I'm glad I could assist in securing a good rate and that you found the communication efficient during the mortgage process. If you have any more questions or need further assistance in the future, please...
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Crystal was very helpful and considerate in dealing with us especially since we had a very complex and delayed process . I would recommend her to anyone that wants a loan office with real customer service . After 40 years of doing customer...
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Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you for your kind words, Mark. I'm pleased to know that my assistance during the process met your expectations. Your recommendation means a lot, and I'm grateful for the confidence you express in my customer service approach. Should you...
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She was very helpful and explained what was needed and when it was needed.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It was my pleasure helping you on this process Patricia. Merry Christmas and Happy New Year! If you ever need anything, feel free to give me call.
He was quick to respond and always pleasant and enthusiastic about helping us secure our financing
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats on the new house Meara! We appreciate your business! - Mike Saunders
Jeff was super responsive, and easy to work with . My son had to have surgery which delayed the closing at the last minute and him and his team were super understanding and everything went off without a hitch
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Wonderful service and clear communication
Reply from John OGorman
September 12th, 2026 12:23 AM
Your feedback means a lot. I’m glad to know you appreciated the service and found the communication clear. Ensuring clarity and providing helpful support are pivotal in my approach. Thank you for sharing your experience with First Federal Bank....
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Clear and direct communication.
Reply from Jeff Young
September 12th, 2026 12:29 AM
I appreciate your feedback, Cory. It's good to know that my communication style met your expectations. If there's anything more you need or if you have further questions, don't hesitate to reach out.
1671–1680 of 14127
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.