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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • K
    Kathy F
    Goshen, NH
    Posted on December 28th, 2025 12:00 AM
    She a very dedicated professional. Emails, texts, and even calls after working hours to ensure deadlines don't get missed. We had a very short window to get our closing done, along with delays on renegotiating selling price and insurance company,...
    read more
  • T
    Tara L T
    Cumberland, RI
    Posted on December 27th, 2025 01:16 PM
    Jennifer was a seasoned knowledgeable loan officer who kept in touch every step of the way to make my loan experience pleasant from start to finish!!! Thank you Jennifer!!!
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    I'm glad to hear that your loan process was positive, Tara. Keeping in touch throughout is key to ensuring a smooth experience, and I'm pleased that it made a difference for you. If you ever have more questions or need assistance in the future,...
    read more
  • B
    Benjamin J
    Blue Ash, OH
    Posted on December 27th, 2025 02:08 AM
    Responsive, listens, tries to do whats what's best for customer.
    Reply from Chris Oldham
    September 12th, 2026 12:19 AM
    It's great to know that you found me responsive and attentive, Benjamin. I always strive to do what's best for my clients. If there’s anything more I can assist you with, don't hesitate to let me know.
  • N
    Natasha G L
    Charleston, SC
    Posted on December 26th, 2025 10:35 PM
    Hevis very detailed, pleasant and efficient!
    Reply from David Burroughs
    September 12th, 2026 12:28 AM
    Natasha, thank you for sharing your thoughts. I'm pleased to know that you found the service detailed, pleasant, and efficient. If there's anything further I can do for you, please don't hesitate to get in touch.
  • K
    Katrina M
    Papillion, NE
    Posted on December 26th, 2025 10:09 PM
    Scott's communication was very poor. While my husband handled most of the interaction, I was copied on all of the emails. Scott often miscommunicated information, didn't fully answer questions, or flat out ignored corrections in paperwork....
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    Reply from Michael Zerr
    January 2nd, 2026 05:41 PM
    We regret to hear about your less than satisfactory experience, Katrina. Clear and effective communication is crucial, and we're sorry that this aspect did not meet your expectations. We appreciate your feedback and would like to address your...
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  • T
    Thomas J Q
    Jay, FL
    Posted on December 26th, 2025 06:23 PM
    Scott was easy to reach and helped out a lot throughout the entire VA loan
    Reply from Scott Austin
    September 12th, 2026 12:22 AM
    I appreciate your positive feedback, Thomas. It's great to know that being accessible and supportive during your VA loan process made a difference. If you ever have more questions or need assistance in the future, please feel free to reach...
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  • F
    Fabio P
    Aubrey, TX
    Posted on December 26th, 2025 05:10 PM
    Farrell was efficient and prompt answering all our questions and the processing of our loan went very smoothly. We closed in less than 3 weeks. I would highly recommend Farrell and would definitely do business with him again. He got us the...
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    Reply from Farrell Bowden #459148
    September 12th, 2026 12:17 AM
    I'm grateful for your kind words, Fabio. It's wonderful to know that the loan process was smooth and timely for you, and that you found the terms competitive. Thank you for considering me again for future needs, and if you have any questions...
    read more
  • S
    Steven J B
    Mountain View, WY
    Posted on December 26th, 2025 03:46 PM
    All communications were done professionally and in a quick timely manner. She was always easy to contact if we had any questions or concerns. Made our 1st refinancing experience easy and stress free.
    Reply from Crystal Fitzpatrick
    September 12th, 2026 12:16 AM
    Thank you for sharing your experience, Steven. Ensuring a smooth and stress-free refinancing process is important to me, and I'm pleased that you found the communication and accessibility helpful. Should you have more questions in the future...
    read more
  • T
    Thomas N
    Collinsville, OK
    Posted on December 26th, 2025 02:59 PM
    Tadd was great! He accepted our calls or returned them as soon as he could. He answered all of our questions. Tadd was informative in all aspects of the process. We appreciate his assistance in helping us purchase our home and will recommend...
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    Reply from Tadd Howard
    September 12th, 2026 12:26 AM
    I'm glad to hear that my communication and assistance were helpful in purchasing your home, Thomas. It's important to me that all your questions were addressed comprehensively. Your willingness to recommend me to family and friends means a...
    read more
  • C
    Carol E D
    Hilliard, FL
    Posted on December 26th, 2025 02:24 PM
    He was very thorough and precise. I thank him for helping with the confusions of previous business with another to be loan. Of course, he is very knowledgeable and his team assisted in anyway.
    Reply from Mike Saunders
    September 12th, 2026 12:22 AM
    It was a pleasure working with you Carol. Thank you for your business and congrats on the lower rate! - Mike Saunders
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.