First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Brooke was fantastic! She was personable, knowledgeable, and genuinely caring throughout the entire experience. She provided excellent customer service and went above and beyond to make sure everything was handled professionally. I would highly...
read more
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Quentin. I'm grateful that you appreciated my approach and found the service helpful in your home purchasing journey. If you have any more questions or need further assistance, please feel free to reach...
read more
for
Brooke was always available if we had any questions, she was very reponsive
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Uma. I'm pleased to know that my availability and responsiveness were helpful to you. If you ever have more questions or need further assistance, please feel free to reach out.
for
Communication is great and on time. Excellent communication, helping constantly with the documents all the way to closing.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Dragica, I appreciate your positive feedback on my communication and support throughout the process. I'm glad I could assist you effectively with the documents up to the closing.
for
Timely, accurate information throughput entire process with exceptional follow-up.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Ray, I'm grateful for your feedback and pleased to know that you found the information timely and accurate throughout the process. Your satisfaction with my follow-up is important to me, and I'm glad I could meet your expectations.
for
I cannot say enough wonderful things about our mortgage professional and the incredible person he is. From the very beginning, Jeff went above and beyond to make the entire process smooth, understandable, and as stress-free as possible.He was...
read more
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Kari, I’m truly grateful for your kind and thoughtful words. It’s wonderful to know that my efforts made the mortgage process smoother and more comfortable for you. Supporting you on your journey to your forever home has been a privilege, and...
read more
We've worked with Jeff on several mortgages over the years, and it has always been a great experience.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Melissa, thank you for your kind words. I'm glad to hear that working with me on your mortgages has consistently been a great experience. If there's anything more I can assist you with, please feel free to reach out.
for
Very responsive, quick to answer all questions.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Patricia, I appreciate your positive feedback. It's great to know that I was able to respond quickly and address all your questions.
for
Huge thanks to Brooke from First Federal Bank of Florida! As my broker, she was knowledgeable, efficient, and genuinely cared about getting everything done right. She made the entire process seamless and stress-free. If you need a reliable...
read more
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Patritsia. It's wonderful to know that you found my support knowledgeable and efficient. If there's anything else I can assist with, please don't hesitate to reach out.
for
Very responsive and answered all of my questions. Helped me through a very complicated process and got it done despite some road bumps.
Reply from Nick McClain
September 12th, 2026 12:29 AM
Benjamin, I appreciate your kind words. I'm glad I could assist you through the complicated process and help overcome any challenges. If you have any more questions in the future, please feel free to reach out.
for
Ryan was professional and kept us informed on the process.
Reply from Ryan West
September 12th, 2026 12:18 AM
Glenna, I appreciate your feedback on my professionalism and keeping you informed throughout the process. It's important to me that you feel supported and well-informed. If there's anything else you need, please feel free to reach out.
111–120 of 14103
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.