First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Matt was very communicative and quick to respond. Very helpful with all of our questions!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Conner, I appreciate your feedback. I'm glad I could assist you and provide the information you needed promptly. If you have any more questions or need further help, please feel free to reach out. Thank you for choosing First Federal Bank.
From the very beginning Crystal is friendly, easy to work with and very knowledgeable. If I had any questions she knew the answers she explained everything to us and walked us through the steps one by one. Crystal is very pleasant to work with...
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Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your kind words, Kristie and Christopher. It's rewarding to hear that you found the process with me both friendly and informative. My goal is always to ensure clarity and ease throughout every step, so I'm pleased to know I...
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Ben was great to deal with. we did a FSBO purchase and Helped answer any questions we had and helped guide us through the process.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm glad to hear that I could assist you with your FSBO purchase, Anthony. It was a pleasure helping you navigate the process and addressing any questions you had. If you need further guidance or have more questions in the future, please feel...
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Great communication and helped us secure the best rate on our refinance!
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I appreciate your feedback, Stephen. I'm glad I could assist you in securing the best rate for your refinance and that communication met your expectations. If you have any further questions or need assistance in the future, please feel free...
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As always - very accomodating and helpful.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm pleased to hear that you found me accommodating and helpful, Olivia. It's always my aim to provide a supportive experience. If you need any further assistance, feel free to reach out.
Crystal was very communicative and quick to respond to our questions. She met every deadline
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm really pleased to hear that you found my communication timely and responsive, Justin. Meeting deadlines is important to me, and I'm glad it made a difference for you. If there's anything else you need or any other questions come up, feel...
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Scott guided me throughout the refinancing process, answering any questions I had in a timely manner and addressing all of my concerns.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thank you for sharing your experience, Lori. I'm glad I could guide you through the refinancing process and address your concerns promptly. Should you have any more questions or need assistance, please feel free to reach out.
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Robb did a great job with communicating. He kept me updated on any changes or additional information that was needed. He was also very flexible with this time and got back to me after hours.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm pleased to know that my communication met your expectations, Melanie. Keeping you informed and being responsive to your needs, even after hours, is important to me. If there's anything else you need assistance with in the future, please...
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He intuitively reads and addresses questions and concerns and gives quick clear answers; he and his team are refreshingly efficient and direct. We got the refi done and got on with our lives!
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Kevin, it's gratifying to hear that the approach I take in addressing questions and providing clear answers was helpful for you. Efficiency and directness are priorities for me and my team, so I'm glad those aspects stood out during your refinancing...
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It has been a pleasure working with Crystal. She is responsive, professional, and very knowledgeable. I highly recommend her.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you, Jimmy, for your kind words. It's been a pleasure working with you as well. I'm delighted to know that you found my responsiveness and professionalism helpful. If you ever need assistance in the future, I'm here to help.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.