Ruoff Mortgage - Elkhart, IN
Elkhart, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
All went well
Reply from Walter Cortes, Ruoff Mortgage
April 25th, 2025 04:01 PM
I'm glad to hear that everything went well with your experience. If there's anything else I can assist you with, please feel free to reach out.
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Samantha Conrad, Ruoff Mortgage
Samantha is beyond knowledgeable and has surpassed all expectations in my home-buying process. She was quick to inform me of any tasks or upcoming responsibilities and I was always aware of every step. I wish wish everyone purchasing a home...
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Reply from Samantha Conrad, Ruoff Mortgage
April 22nd, 2025 05:39 PM
Thank you for the 5 stars! Your journey was stretched a bit, happy it all came together & appreciate your confidence and the teamwork that made it such a great experience. Wishing you all the blessing as you being your next chapter!
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Teresa Shultz-Miller, Ruoff Mortgage
Teresa really pushed forward on the whole loan process and stayed ahead of it.
Reply from Teresa Shultz-Miller
May 2nd, 2025 11:54 AM
I'm glad to hear that you were pleased with how the loan process was managed. It was a pleasure assisting you, and I appreciate your kind words.
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Teresa Shultz-Miller, Ruoff Mortgage
Teresa was very business like and was able to answer all questions we asked. Teresa 's assistant Collin was very helpful when she was not.
Reply from Teresa Shultz-Miller
May 1st, 2025 04:12 PM
I'm glad to hear that I was able to address all your questions effectively and that Collin was helpful in my absence. At Ruoff Mortgage, we strive to provide thorough support, and your feedback is greatly appreciated.
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Kym Baker, Ruoff Mortgage
Kym was so patient with me. She explained the entire process as things were happening. She was always quick to respond if I ever had a question. She made taking out my first mortgage as a single person flawless! Would highly recommend Kym and...
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Reply from Kym Baker, Ruoff Mortgage
April 17th, 2025 07:44 PM
I'm thrilled to hear that your experience with taking out your first mortgage was seamless. It was a pleasure assisting you, and I'm glad I could provide clarity and timely responses throughout the process. Thank you for your recommendation...
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Cyndi Handley, Ruoff Mortgage
Cyndi was very knowledgable and friendly, which made the whole process a lot smoother!
Reply from Cyndi Handley
May 5th, 2025 08:47 PM
I'm delighted to hear that I was able to make the process smoother for you with my knowledge and friendliness. It was a pleasure assisting you, and I appreciate your feedback. If you need further assistance, feel free to reach out.
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Eric Olsen, Ruoff Mortgage
Great customer service and communication!
Reply from Eric Olsen, Ruoff Mortgage
April 15th, 2025 05:54 PM
Thank you so much for the great review, Autumn. I'm so glad you found my communication to meet your expectations...that's so very important to me. I'll be sure to use your honest assessment as an opportunity to continue to fine tune my processes...
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Kym Baker, Ruoff Mortgage
Kym was great to work with. She communicated clearly throughout the process and responded to questions quickly.
Reply from Owner
April 17th, 2025 07:44 PM
I'm thrilled to hear that you had a positive experience working with me. Clear communication and prompt responses are priorities of mine, and I'm glad they contributed to a smooth process for you. Thank you for your feedback!
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Kym Baker, Ruoff Mortgage
Kym was really good to work with and communicated well when Inhad questions .
Reply from Kym Baker, Ruoff Mortgage
April 15th, 2025 04:27 PM
I'm glad to hear that you found my communication helpful and enjoyed working with me. Assisting you with your mortgage process was a pleasure. Thank you for your kind words, and please feel free to reach out if you have any more questions in...
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Eric Olsen, Ruoff Mortgage
Eric was absolutely fantastic . clear communication & so reliable. thank you Ruoff for all your help! You made our dreams of purchasing a home a reality!
Reply from Eric Olsen, Ruoff Mortgage
April 15th, 2025 05:57 PM
I'm so excited for you and Trevor. Thank YOU for all your help...I really can't do my part without your active participation. You found the perfect home and I'm so thankful I got to play a role in making your dreams come true. Please don't...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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