

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The phone calls, the attention to detail very excellent 10 out of 10 for me
Reply from Kym Baker, Ruoff Mortgage
April 29th, 2025 05:42 PM
I'm thrilled to hear that you were satisfied with the level of attention and communication during your experience. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words and 5-star rating.
I always kept up to date and whenever I had a question or issue. It was adressed or fixed very quickly. It made it a very easy and simple process, especially for a first time home buyer.
Reply from Kym Baker, Ruoff Mortgage
April 29th, 2025 05:17 PM
I'm thrilled to hear that you found the process easy and straightforward, Moises. It was a pleasure to assist you as a first-time homebuyer, and I appreciate your kind words. If you have any more questions in the future, feel free to reach...
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Walter is very knowledgeable and hands on (he even tagged along on house tours). He was especially great as a first time home buyer in guiding me through the process, offering advice, and making sure I got the best interest rate. The entire...
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Reply from Owner
May 5th, 2025 03:15 PM
Thank you for the review. It was my pleasure helping you make the homebuying process easy and I wish you many happy years in your new home!!!!
Eric Olsen, Ruoff Mortgage has received a review with 5 star rating from Autumn B
Reply from Owner
August 21st, 2025 02:50 PM
Thank you so much for the great review, Autumn. I'm so glad you found my communication to meet your expectations...that's so very important to me. I'll be sure to use your honest assessment as an opportunity to continue to fine tune my processes...
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Eric Olsen, Ruoff Mortgage has received a review with 5 star rating from Trevor T
Reply from Owner
August 21st, 2025 02:50 PM
WOW!!! What a great survey...thank you so much! First, I'm thankful to you and Samantha. You made the process a breeze! I'm sure I can speak for Jen as well, but we really do work hard to be knowledgeable while also being effective communicators...
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Walter made the entire experience super easy, You could not find yourself a better person to help you through the home buying process!!! We Highly recommend!!!
Reply from Owner
April 29th, 2025 02:54 PM
Thank you for trusting me with your home buying process and thank you for the review!
Kept us updated and easy to worth with
Reply from Kym Baker, Ruoff Mortgage
April 29th, 2025 02:39 PM
I'm glad to hear that you found the process easy and that you felt well-informed throughout. It was a pleasure working with you at Ruoff Mortgage. Thank you for your positive feedback!
Kym was jsut so wonderful to work with! She delt with all my dumb questions even tho she told me no question is a dumb question. she was very on top of everything! I couldn't have asked for a better experience!!!
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Reply from Kym Baker, Ruoff Mortgage
April 28th, 2025 03:55 PM
I'm thrilled to hear that you had a wonderful experience, Abigail. It was a pleasure addressing your questions and ensuring a smooth process. Thank you for your kind words and trust in my services at Ruoff Mortgage.
I've worked with Samantha before and she is always very knowledgeable and helpful when going through the mortgage application process
Reply from Owner
June 7th, 2025 05:11 PM
Eric, it was great to work with you again, cheers to the 2nd time, unexpected but perfect for you.
I've worked with Samantha before and she is always very knowledgeable and helpful when going through the mortgage application process
Reply from Samantha Conrad, Ruoff Mortgage
June 7th, 2025 05:14 PM
Eric, It's always a pleasure working with you, and I appreciate your trust and value you have for all that I offer, the experience truly matters, congratulations!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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