Ruoff Mortgage - Elkhart, Elkhart, IN

Elkhart, IN

4.92

(887)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 296-7740

Elkhart, IN

https://www.ruoff.com/lending-centers/elkhart

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(887)

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I really liked how I was always kept well informed every step of the home purchasing process.

Reply from Samantha Conrad, Ruoff Mortgage

June 8th, 2026 11:12 PM

I'm pleased to hear that you felt well informed throughout your home purchasing journey, Carlos. Keeping you updated during the process is an important part of your experience. Thank you for the 5 stars!

Fantastic experience with Kym and Ruoff!

Kym was so understanding with all of the worries and questions that I had along the way and was always extremely informative and helpful and made the experience a wonderful one!

Reply from Kym Baker, Ruoff Mortgage

June 8th, 2026 03:19 PM

Karen, I'm grateful for your kind words and happy to hear that I could help make your experience a positive one. Understanding and addressing your worries and questions is an important part of my role, and I'm pleased to know it was helpful...

Kym is Awesome!

Reply from Kym Baker, Ruoff Mortgage

June 5th, 2026 04:39 PM

Jack, I appreciate your kind words! I'm glad to hear that you had a positive experience with me at Ruoff Mortgage. If you ever need anything in the future, feel free to reach out.

Teresa Shultz-Miller, Ruoff Mortgage has received a review with 5 star rating from Scott R

Communication is excellent and always up to date with the process. Highly recommended.

Teresa and her team were great to work with! They explained everything and kept us updated. We are grateful for her help throughout the process! Would strongly recommend her and Ruoff!

Samantha Conrad was amazing to work with. She made the process very smooth and made sure I understood everything. Highly recommended!

Reply from Samantha Conrad, Ruoff Mortgage

May 22nd, 2026 08:29 PM

I'm happy to hear that you had a smooth experience and felt well-informed, Sheila. Your recommendation means a lot to me. Blessings as you start this new chapter and thank you for sharing your kind words!

Working with Walter is always a great experience. He stays on top of things and communicates efficiently. 100% recommend!

Reply from Owner

May 26th, 2026 02:43 PM

"Thank you for the wonderful review! I truly appreciate your trust and the opportunity to work with you. My goal is always to keep my clients informed and make the mortgage process as smooth as possible. I'm grateful for your recommendation...

We played phone tag a bit and email tag, trying to schedule conversations wasn't hard but it wasn't easy either. My interest offered was garbage with a 808 credit score that took years to build/maintain. Only to be told a month of overseas...

Reply from Samantha Conrad, Ruoff Mortgage

June 2nd, 2026 02:33 PM

David, thank you for taking the time to share your feedback through both our survey and our recent conversation. I truly appreciate your honesty and the opportunity to better understand your experience. I’m glad to hear that when we were able...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans