

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cyndi was very knowledgeable and communicative through the whole process. She made sure I could reach her at any time of day with questions and promptly called me back or texted me if she missed a call. She was laid back enough to be easy to...
read more
Reply from Cyndi Handley, Ruoff Mortgage
August 3rd, 2026 12:55 PM
Christopher, I appreciate your kind words and am thankful that you found my approach both knowledgeable and communicative. It's great to know that my availability and professionalism made you feel well taken care of. I'm happy to have helped...
read more
Excellenteverythjng was good Thank y
Reply from Samantha Conrad
August 10th, 2026 02:18 PM
I'm grateful for your feedback, Tonya. I'm happy to hear that everything went well for you. If you have any other questions or need further assistance, feel free to reach out.
Just having it come down to the very last day of closing was very frustrating. I expected the process to be complete before the last day of closing.
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 08:47 PM
Jeanne, I understand how frustrating it can be when things come down to the wire. I'm grateful for your patience during the process, and I appreciate your feedback.
Kym made communication very easy to understand and quick to respond .
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 04:35 PM
Kenda, I'm glad to hear that you found the communication clear and timely. I always strive to make the process as straightforward as possible, and your feedback is truly valued. Thank you for sharing your experience!
Kym was so great to work with! She made the process so easy.
Reply from Owner
August 10th, 2026 02:21 PM
Whitney, I'm glad to hear that working with me made the process easy for you. I appreciate your kind words and am grateful for the opportunity to assist you.
Kym was great to work with! She answered all of questions and communicated very well. The process was easy because of her.
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 04:17 PM
Whitney, I'm thankful for your kind words and pleased to hear that the process was easy for you. It's great to know that my communication and support made a positive impact. If you have any more questions in the future, feel free to reach out....
read more
Teresa Shultz-Miller, Ruoff Mortgage has received a review with 5 star rating from Trey R
Reply from Owner
August 10th, 2026 05:29 PM
Trey, thank you for your 5-star rating! I'm grateful for your support and appreciate your trust in me with your mortgage needs.
Very helpful along the way
Walter worked cery well with us even when we were difficult
Reply from Walter Cortes, Ruoff Mortgage
July 28th, 2026 03:13 PM
Colby, I appreciate your feedback and am pleased to know that we could work well together. Your understanding and cooperation made the process smoother, even during challenging times. If you have any further questions or need assistance, please...
read more
Working with Walter made buying our forever home an stress-free process! He was great at answering questions and keeping us updated!
Reply from Owner
July 28th, 2026 03:13 PM
I'm pleased to know that I could make the process of buying your forever home stress-free, Cora. Keeping you informed and answering your questions is always my priority. Thank you for your kind words!
21–30 of 948
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us