

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Cyndi was absolutely amazing! I had a ton of questions and she helped me through every step of the process . I really couls could have not gotten through it without her by my side. She was truly a blessing when I thought I had no chance of...
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Reply from Cyndi Handley, Ruoff Mortgage
August 14th, 2026 05:24 PM
Miguel, I'm truly grateful for your kind words. It was my pleasure to assist you and help make your dream of homeownership a reality. Knowing that I could support you through the process means a lot to me. Thank you for entrusting me with this...
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Kym was amazing to work with and made the process as stress free as possible!
Reply from Owner
August 19th, 2026 04:27 PM
Andy, I'm pleased to know that working with me made the process stress-free for you. Thank you for your kind words!
Clear and consistent communication let us know where we stood every step of the way.
Reply from Kym Baker, Ruoff Mortgage
August 14th, 2026 01:35 PM
Andrew, I'm glad that the clear and consistent communication helped guide you through the process. I appreciate your feedback and am thankful for the opportunity to assist you.
Samantha was so great to work with she made sure we were taken care of and had all questions answered
Reply from Samantha Conrad, Ruoff Mortgage
August 13th, 2026 03:58 PM
Thank you Jackie, for the great review. It was truly my pleasure to be able to walk with you and your family. So excitied to see how you fill up all that extra space that everyone will have and I am certain that it will quickly become home....
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Kym was very professional and kept us informed every step of the way. She was a pleasure to work with. Rate’s were as low as she was able to get and the deal went smoothly,
Reply from Owner
August 11th, 2026 01:14 PM
Randall, thank you for the 5-star rating! I'm grateful for your support and trust in my services at Ruoff Mortgage.
Communication
Reply from Kym Baker, Ruoff Mortgage
August 11th, 2026 01:15 PM
Randall, I appreciate your feedback on communication. I'm glad it met your expectations during your experience with me at Ruoff Mortgage.
Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Joryn E
Reply from Owner
August 11th, 2026 01:15 PM
Joryn, thank you for the great rating. I'm glad to know you had a positive experience with me at Ruoff Mortgage.
Kym was amazing!!! her patients for explaining every step of the process in detail was just what I needed as a first time homebuyer. she never made us feel that any of are questions we had were to silly or not important. She was always available...
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Reply from Kym Baker, Ruoff Mortgage
August 10th, 2026 05:57 PM
Joryn, I'm pleased to know that my patience and detailed explanations were helpful during your first homebuying experience. It's great to hear you felt comfortable asking questions, and I'm grateful for your recommendation. If you ever need...
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Great customer support
Reply from Cyndi Handley, Ruoff Mortgage
August 6th, 2026 01:20 PM
Bruce, I'm pleased to know you appreciated the customer support I provided. It's always my goal to ensure a positive experience for my clients at Ruoff Mortgage. If you need anything else, feel free to reach out.
Cyndi was very knowledgeable and communicative through the whole process. She made sure I could reach her at any time of day with questions and promptly called me back or texted me if she missed a call. She was laid back enough to be easy to...
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Reply from Owner
August 14th, 2026 08:59 PM
Chris, I appreciate your kind words and am pleased to hear you felt well-supported and informed throughout the process. It’s important to me that communication is effective and that my clients feel comfortable and cared for. Thank you for recommending...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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