

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Walter was so great to work with. Kept me up to date and answered all questions I had.
Reply from Walter Cortes, Ruoff Mortgage
January 22nd, 2026 04:39 PM
Amber, thank you so much for your kind words and for trusting me as your mortgage lender! It was truly a pleasure helping you through your refinance, and I’m grateful for the opportunity to work with you. Wishing you all the best, and please...
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electronic signing of documents was easy and saved time at closing
Great person to work with. She communicates very well and explains everything, especially how to submit the necessary documents.
Reply from Owner
January 30th, 2026 06:57 PM
I'm glad to hear that you found my communication clear and the explanations helpful, Susan. Making the process understandable and manageable is important to me. If there's anything else you need or additional questions arise, please feel free...
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Communication and the ease of signing documents on your portal
Reply from Samantha Conrad
January 29th, 2026 04:06 PM
It's great to hear that you found the communication and our document portal easy to use, Robert. Ensuring a smooth experience is important to me, so I'm glad these aspects worked well for you. If there's anything else you'd like to discuss...
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Professional, responsive, and easy to work with. The mortgage process was smooth from start to finish. Highly recommend!
Reply from Edwin Carrillo, Ruoff Mortgage
January 15th, 2026 07:39 PM
I'm glad to hear that you found the mortgage process smooth and that working together was a positive experience, Vivian. Your recommendation means a lot to me. If you have any questions or need assistance in the future, I'm here to help.
Thank you so much for helping me buy my house. I appreciate all your guidance.
Reply from Edwin Carrillo
January 15th, 2026 07:39 PM
I'm grateful for the opportunity to help you with your home purchase, Jacqueline. Your appreciation means a lot to me, and I'm pleased that I could provide the guidance you needed. If you have any questions or need further assistance in the...
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Edwin was a pleasure to work with. He was patient when answering all my questions.
Reply from Edwin Carrillo
January 15th, 2026 07:39 PM
I appreciate your kind words, Maria. Answering your questions with patience was important to me, ensuring you felt comfortable throughout the process. Should you have any more questions in the future or need further assistance, feel free to...
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Kym was amazing to work with. She had a positive attitude every time we spoke and worked very well with us and our realtor.
Reply from Kym Baker, Ruoff Mortgage
January 12th, 2026 02:50 PM
I'm pleased to hear that you found it enjoyable to work with me. I strive to maintain a positive attitude throughout the process, and I'm glad it helped in collaborating with you and your realtor. Thank you for sharing your experience, and...
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Teresa Shultz-Miller, Ruoff Mortgage has received a review with 5 star rating from TJ R
Reply from Owner
January 16th, 2026 12:54 AM
Thank you, TJ, for your positive rating. I appreciate your feedback and am here to assist if you need anything in the future.
From start to finish everything was presented up front and was right on track. The whole process was smooth and easy to navigate. Overall very pleased with the experience.
Reply from Teresa Shultz-Miller
January 15th, 2026 03:13 PM
It’s wonderful to know that your experience went smoothly from start to finish, Tark. Ensuring clarity and a straightforward process is a priority for me, so I'm glad to hear that everything was on track. If there’s anything else you need assistance...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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