

Ruoff Mortgage - Elkhart, IN
Elkhart, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Edwin Carrillo, Ruoff Mortgage has received a review with 5 star rating from Andrea N
Reply from Owner
January 7th, 2026 09:20 PM
I appreciate the five-star rating, Andrea. Thank you for your support. If you have any questions or need further assistance, I'm here to help.
Nothing everyone very friendly helpful and they communicate very well
Reply from Edwin Carrillo, Ruoff Mortgage
January 7th, 2026 09:19 PM
I'm glad you found the team at Ruoff Mortgage friendly, helpful, and communicative. Ensuring a positive experience is a priority for me. If you have any further thoughts or need assistance, please feel free to reach out.
Samantha is the best! Friendly, knowledgeable, trustworthy.
Reply from Owner
January 7th, 2026 05:23 AM
I truly appreciate the trust you placed with me to walk with you on your first home purchase, blessings as you make this house your home.
Clear communication, helpful guidance, friendly service all around.
Reply from Samantha Conrad, Ruoff Mortgage
December 30th, 2025 10:40 PM
Thank you, Shaye, it was great to work together! Thank you for your confidence in me and my team at Ruoff, you ended 2025 as a happy 1st time homeower and looking forward to all the exiciting things in store for you in 2026.
Teresa Shultz-Miller, Ruoff Mortgage has received a review with 5 star rating from Tara S
Reply from Teresa Shultz-Miller, Ruoff Mortgag...
January 8th, 2026 01:08 AM
I appreciate your positive rating, Tara. Thank you for your support, and if you need anything in the future, feel free to reach out.
Great communication with timeliness and easy to understand. Online portal was easy to navigate and upload material with simple tasks marked. Also nice to work ahead and upload many documents at a time. Whole team was great with all communication....
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Reply from Teresa Shultz-Miller
January 7th, 2026 11:46 PM
I'm glad to hear that you found the communication clear and the process straightforward, Tara. It's important to me that the online portal facilitated your experience efficiently. It's great to know you benefited from being able to upload documents...
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Cyndi was amazing! I dont think I could have found anyone who was more efficient and more enjoyable to work with. Cyndi worked evenings and on the holiday weekend to get us to closing even sooner than expected. I dont think there was anything...
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Reply from Owner
January 6th, 2026 05:02 PM
I appreciate your kind words and am delighted to hear that you found the process efficient and enjoyable. Working evenings and over a holiday weekend was my pleasure to make sure we reached closing promptly. I'm glad to have been able to support...
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Cyndi made every step as easy as possible, she worked on our mortgage
On the Holiday weekend
Reply from Cyndi Handley, Ruoff Mortgage
January 6th, 2026 05:03 PM
I appreciate your feedback and am glad to hear that I could make the process easy for you. Working on a holiday weekend was all part of ensuring everything went smoothly for your mortgage needs. If you have any further questions or need assistance...
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I recommend Edwin Carrillo he is and awesome person really paciente he help me with all my processes for my conventional loan he explained all the paperwork he was giving me
Reply from Edwin Carrillo, Ruoff Mortgage
January 3rd, 2026 10:45 PM
Thank you for recommending me, Andrea. I'm glad I could assist with your conventional loan and provide clear explanations of the paperwork involved. It was important to me that you felt supported throughout the process. If you have any further...
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Samantha went above and beyond in all aspects of our purchase
Reply from Samantha Conrad, Ruoff Mortgage
December 30th, 2025 10:37 PM
Thank you for the 5 stars! It was nice to wrap up the year with a closing on your beautiful new home and I appreciate the teamwork that made it possible!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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