Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Vicki made the process very easy. She made sure I knew what was going on and explained everything along the way.
Reply from Vicki Estes
June 26th, 2025 11:18 AM
I'm thrilled to hear that the process was easy for you, Ashley. It was my pleasure to ensure you were well-informed and comfortable throughout. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
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Vicki was excellent to work with. She was patient and detailed when communicating to me and our client. He had a lot of questions and concerns. Vicki’s expertise in her field was key to closing this deal. I appreciate her and her thoroughness...
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Reply from Vicki Estes
June 24th, 2025 12:34 PM
I'm thrilled to hear about your positive experience working with me, Tracy. It's great to know that my detailed communication and expertise helped address all questions and concerns effectively. Thank you for your kind words, and I'm grateful...
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Vicki was great though the loan process. Very knowledgeable and helpful and always took the time to answer any questions that I had.
Reply from Vicki Estes
June 3rd, 2025 11:06 AM
I'm thrilled to hear that you found the loan process smooth and informative, Jessica. It was a pleasure assisting you, and I'm glad I could help with your questions. Thank you for your kind words and trust in Highlands Residential Mortgage,...
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Vicki kept me informed about everything and gave great advice. Made the experience a personal experience.
Reply from Vicki Estes
June 3rd, 2025 12:39 AM
I'm thrilled to hear that you felt informed and received valuable advice throughout the process. It was a pleasure to provide a personalized experience for you. Thank you for your kind words, Cheryl.
for
very detailed and patient
Reply from Vicki Estes
May 31st, 2025 12:45 AM
I'm pleased to hear that you found my assistance detailed and patient. It was a pleasure working with you, Matthew. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
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Vicki help my wife and I with the process and the purchase of our first home she is very knowledgeable and also referred us to a great realtor Pam Webb and with the two of them they worked with us thru the entire home buying experience thank...
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Reply from Vicki Estes
May 28th, 2025 03:47 AM
I'm thrilled to hear that I could assist you and your wife with the purchase of your first home. It's wonderful to know that Pam Webb was able to provide valuable support as well. Thank you for your kind words and trust. Wishing the Diaz family...
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Despite of all the difficulties on the mortgage approval due to the international documentation, Vicki and Alison were always there to help
Reply from Vicki Estes
May 11th, 2025 08:25 PM
I'm glad to hear that we could assist you through the challenges with your international documentation. It was a pleasure working with you, and I appreciate your acknowledgment of both Alison's and my efforts. If you need further assistance,...
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"Vicki was fantastic in explaining the loan details to my clients clearly and patiently. She went the extra mile to ensure everything was completed on time, even when we hit a few bumps along the way, especially with translation needs. I truly...
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Reply from Vicki Estes
May 8th, 2025 03:41 PM
I'm thrilled to hear that the loan process went smoothly for your clients. It was a pleasure assisting with translation needs and ensuring everything was completed on time. I appreciate your kind words and am glad I could provide the support...
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constant communication in a very friendly and polited way, willness to make things work, extra efforts to close our loan on time
Reply from Vicki Estes
May 8th, 2025 12:25 PM
I'm thrilled to hear that you appreciated the constant communication and our efforts to ensure a timely closing of your loan. It was a pleasure assisting you throughout the process. Thank you for your kind words.
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Vicki made this challenging process of multiple closing on the same day simple and was a great communicator.
Reply from Vicki Estes
May 6th, 2025 04:20 PM
I'm thrilled to hear that I could simplify the process of multiple closings on the same day for you. Effective communication is something I always strive for, and I'm glad it made a difference. Thank you for your kind words and trust in Highlands...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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