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Greensboro in Greensboro, NC

Greensboro, NC

A Higher Standard of Lending

Greensboro, NC
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Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
1%
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0%
1 Star
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Reviews from Web
  • D
    Daniel E
    McLeansville, NC
    Posted on August 1st, 2025 01:11 AM
    Great communication
    Reply from Vicki Estes
    August 4th, 2025 01:13 AM
    Daniel, I appreciate your feedback on the communication experience. Keeping communication clear and consistent is something I strive for, so I'm glad to hear it was a positive part of your experience. If there's anything more you'd like to...
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  • J
    Jennifer M H
    Burlington, NC
    Posted on July 25th, 2025 10:50 AM
    Vicki was great with everything. Even talked me through things after business hours.
    Reply from Vicki Estes
    July 28th, 2025 10:51 AM
    Jennifer, I'm so glad to hear that you had a positive experience. It's important to me to be there for my clients, even beyond regular hours, ensuring you feel supported and informed throughout the process. If you have any more questions or...
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  • H
    Hao F
    Oak Ridge, NC
    Posted on July 24th, 2025 06:55 PM
    we are enjoying working with Vicki. She is professional and listens details what we need. Resolved the issues we had in the applications. Yingqi
    Reply from Vicki Estes
    July 27th, 2025 06:56 PM
    Hao, I'm thrilled to hear you're enjoying our collaboration. I’m committed to understanding your needs and addressing any issues that arise during the application process. Your feedback is greatly appreciated, and I’m glad I was able to help...
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  • W
    Whitney D
    Burlington, NC
    Posted on July 20th, 2025 06:28 PM
    had a wonderful experience working with Vicki as my lender. She was professional, patient, and incredibly knowledgeable. From start to finish, she made the home-buying process smooth and stress-free, always taking the time to explain everything...
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    Reply from Vicki Estes
    July 23rd, 2025 06:30 PM
    Whitney, I'm delighted to hear about your positive experience working together. It means a lot to know that my efforts helped make the home-buying process smooth and stress-free for you. I take pride in ensuring my clients feel informed and...
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  • R
    Richard E S
    Thomasville, NC
    Posted on July 6th, 2025 04:41 PM
    Vicki was always accomodating and ready to give us an update and information of what was needed to be done. She was quick to respond and communicate when we had inquiries. Vicki always made sure to extend help all the way until the end of the...
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    Reply from Vicki Estes
    July 9th, 2025 04:42 PM
    Thank you for sharing your experience, Richard. I'm glad to know that my responsiveness and communication made a positive impact during the process. It’s important to me to ensure clients feel informed and supported at every step, so I'm pleased...
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  • B
    Brooke T
    High Point, NC
    Posted on July 3rd, 2025 11:57 AM
    Great experienc!
    Reply from Vicki Estes
    July 6th, 2025 11:58 AM
    I'm thrilled to hear that you had a great experience, Brooke. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. If you have any future needs or questions, feel free to reach out.
  • K
    Karen C
    Colfax, NC
    Posted on July 2nd, 2025 01:59 AM
    I've worked with Vicki before. She was the reason I came to her. She made things flawless
    Reply from Vicki Estes
    July 5th, 2025 02:00 AM
    I'm thrilled to hear that your experience was flawless and that you chose to work with me again. It was a pleasure assisting you, and I appreciate your trust and kind words.
  • I
    Ivan I
    Greensboro, NC
    Posted on June 30th, 2025 10:24 PM
    Excellent communication and overall service!
    Reply from Vicki Estes
    July 3rd, 2025 10:24 PM
    I'm thrilled to hear that you were satisfied with the communication and overall service. It was a pleasure assisting you, and I appreciate your kind words.
  • L
    Lisa A G
    Burlington, NC
    Posted on June 24th, 2025 03:43 PM
    Vickie you were great. I appreciate all your help. Still looking forward to meeting you . Things were getting a little hectic at the last minute. But everyone was very helpful and we did it. We are enjoying our new home. Thank you'll so much....
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    Reply from Vicki Estes
    June 27th, 2025 03:45 PM
    I'm glad to hear that you found my assistance helpful, Lisa and Angela. I'm pleased that everything came together in the end and that you're enjoying your new home. I look forward to the opportunity to meet you both in the future. Thank you...
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  • K
    Kokou A
    Greensboro, NC
    Posted on June 23rd, 2025 11:46 AM
    Yeah from now i can advice someone who is trying to get the about the requirements conditions
    Reply from Vicki Estes
    June 26th, 2025 11:49 AM
    I'm glad to hear you're confident in advising others about the requirements and conditions. If there's anything more I can do to assist you or if you have any additional feedback, please feel free to let me know.
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    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.