Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Vicki ALWAYS made herself available to us to answer ANY questions,advice,or concerns. She is very patient and personable. I can't imagine having to do her job, and doing it as well as she does!
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Vicki did a great job with the mortgage and communication!
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Vicki was very prompt and quick in communication
Reply from Vicki Estes
October 12th, 2026 12:52 PM
Mohammad, I'm pleased to know that you found my communication prompt and quick. At Highlands Residential Mortgage, Ltd., I strive to provide efficient and responsive service to all my clients.
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Vicki and her whole team was wonderful to work through out the whole process. Always available by phone to answer questions!
Reply from Vicki Estes
October 9th, 2026 01:35 PM
Sean, I'm grateful to hear that you found both me and my team at Highlands Residential Mortgage, Ltd. wonderful and accessible throughout the process. It's important to me to be available to answer any questions you have.
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She got the job done
Reply from Vicki Estes
October 2nd, 2026 05:31 PM
Manita, I'm glad to hear that you felt I got the job done for you. At Highlands Residential Mortgage, Ltd., my goal is to ensure a smooth and efficient process for all clients. Thank you for your feedback!
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Good communication on loan process and interest rates.
Reply from Vicki Estes
September 30th, 2026 04:24 PM
Tiffany, I'm happy to hear that you appreciated the communication regarding the loan process and interest rates. It's important to me at Highlands Residential Mortgage, Ltd. to ensure my clients feel informed every step of the way.
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Very clear advice and was easy to work with. Wanted to make sure you understand before proceeding throughout the process. Made the process very smooth to me.
Reply from Vicki Estes
September 22nd, 2026 02:06 PM
Lucas, I'm pleased to know that my clear advice and support helped make the process smooth for you. At Highlands Residential Mortgage, Ltd., ensuring you understand every step is a priority for me. Thank you for your feedback.
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The team is knowledgable and takes time to explain everything.
Reply from Vicki Estes
September 17th, 2026 02:48 PM
I'm glad to hear that you found our team at Highlands Residential Mortgage, Ltd. knowledgeable and thorough in explaining everything. Kudakwashe, thank you for your kind words, and it was a pleasure working with you.
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My experience with Ms. Estes was absolutely amazing!!! As a first time homebuyer, Ms.Estes provided so much information and guidance throughout my process and never hesitated to respond to my inquiries anytime of day. I am truly grateful!!...
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Reply from Vicki Estes
September 15th, 2026 05:42 PM
Cedric, thank you for your wonderful feedback. I'm so glad I could provide the guidance and support you needed as a first-time homebuyer. It's great to hear that you found our process at Highlands Residential Mortgage, Ltd. helpful, and I truly...
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Easy easy transaction, regular electronic communication, answered questions promptly, always responsive
Reply from Vicki Estes
September 14th, 2026 12:36 PM
Jason, thank you for your feedback. I'm pleased that the transaction went smoothly and that my communication was helpful throughout the process.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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