Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Ashleigh was very responsive and detailed through the whole process. I would highly recommend Ashleigh and Highland Mortgage.
Reply from Ashleigh Smyth
February 26th, 2026 02:44 PM
I appreciate your kind words, Markus. Being responsive and detailed is essential to me, and I'm glad to know it made a positive impact. Thank you for recommending both myself and Highlands Residential Mortgage. If you have any further questions...
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Everything went smoothly from start to finish! I appreciate how responsive Ashleigh was throughout the whole process.
Reply from Ashleigh Smyth
February 24th, 2026 02:22 PM
I'm pleased to hear that everything progressed smoothly, Lauren. Providing responsive support during the process is something I prioritize. If you have any further questions or need assistance, feel free to get in touch.
Ashleigh kept all parties to the transaction updated throughout the entire process. It was seamless from beginning to end.
Reply from Ashleigh Smyth
February 23rd, 2026 08:51 PM
I'm glad to hear that the process went smoothly from start to finish, Susan. Keeping everyone informed is key, and I'm pleased it contributed to a seamless experience. If there's any more assistance you need, please don't hesitate to reach...
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Skip was great. He understood our issues and solved problems for us. Thank you Skip.
Reply from Skip O’Neal
February 13th, 2026 03:01 PM
I'm glad to hear that I could help, Dennis. Understanding and resolving issues is central to how I work with my clients. If there's anything else you need or any questions you might have, please don't hesitate to ask.
Ashleigh made my hole experience seemless for me! She took the time to explain all of my options and answered all of my questions! I'd recommend her to anyone!
Reply from Ashleigh Smyth
January 21st, 2026 08:50 PM
I'm grateful for your recommendation, Jensen. Taking the time to ensure you understood all your options and addressing your questions were important to me. Please feel free to reach out if you need anything in the future. Your trust means a...
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I appreciate Skip's availability and flexibility.
Reply from Skip O’Neal
December 31st, 2025 03:32 PM
I'm grateful for your comments, Zachary. It's important to me to be available and flexible for my clients. If there's anything more I can assist with, please feel free to let me know.
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Best experience i I ever had buying our drea home
Kevin Barbee was super nice to deal with and answered all my questions I highly appreciate him and his team for all the hard work two thumbs up!!
Reply from Kevin Barbee
December 26th, 2025 04:38 PM
It's great to hear that your experience was so positive, Tuan. I'm glad I could provide help and clarity throughout your home buying journey. I appreciate your kind words and recognition of the hard work we put in. If you have any other questions...
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Great communication and was on top of things each step of the way
Reply from Skip O’Neal
December 25th, 2025 08:00 PM
Your feedback is greatly appreciated, Erik. It's reassuring to know that the communication met your expectations and that everything was handled efficiently throughout the process. Should you have any further questions or need assistance, I'm...
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an amazing Lender very knowledgeable helped us navigateosing in two weeks time
Reply from Kevin Barbee
December 25th, 2025 03:54 PM
I'm glad to hear you had a positive experience. Meeting a two-week closing timeframe is significant, and I'm pleased that my knowledge could support you through the process. If you have any further questions or need assistance in the future,...
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All of our questions were answered in a timely manner. We never had to second guess or wonder what to do next throughout the process. Kevin and team made the home buying experience smooth and easy!
Reply from Kevin Barbee
December 23rd, 2025 06:48 PM
Your feedback is truly valued, Kelley. I'm glad to hear that your home buying process was smooth and straightforward. It's important to me that you felt informed every step of the way and comfortable without needing to second guess any part...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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