Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I don't enjoy leaving bad reviews, but I thought this was warranted. I approached Ashleigh regarding potential options for removing an ex from my mortgage. She stated that a refinance would be my only option and offered to run some hypothetical...
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Reply from Ashleigh Clark
August 10th, 2023 02:13 PM
Craig, I’m so sorry your refinance request experience didn’t meet your needs. Trigger lead telemarketing calls are definitely frustrating, and in your case extremely distracting from your business. Thank you for the honest review. I will...
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Open lines of communication. There are many time-sensitive items, and Skip and his team were always available to get us what we needed.
Constant contact and went the extra mile. Sound advice on things I had no clue about. Even when she was on vacation.
I felt very comfortable from the beginning of my process. Everything turned out well.
Reply from Ashleigh Clark
October 17th, 2023 05:31 PM
Patricia, I was just thinking about you and this refinance's amazing transformation to your cash flow. It was a pleasure helping you tap the equity in your home to consolidate debt and save! I hope you and your family are doing well!
Jennie is always great with communication anytime. I always put her name in as the top lender I recommend to my clients.
Ashleigh and the team are very knowledgeable and attentive. She guided me through each step of the process.
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Kevin was immediately responsive 100% of the time, no matter the nature of my inquiry. He was incredibly accommodating, professional, patient and thorough. The entire experience of working with Kevin was a pleasure despite some inherent challenges...
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Reply from Kevin Barbee
October 5th, 2023 03:26 PM
Thanks Andrew for the kind words and trust in "The Barbee Team",
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It was a quick and smooth process with Kevin!! Well done!
Reply from Kevin Barbee
October 5th, 2023 03:27 PM
Thank you Karen for wonderful teamwork and partnership...So nice to work with true professionals:)
This was really a great experience everything went Very smooth. Always there and willing to help, we could call anytime about any questions. Each step was handled in a very professional way. Always kept us up-to-date on the progress through...
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Skips entire team was extremely helpful.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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