Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Kevin and his team were in constant contact and always accessible to answer questions. They made the process as easy as it can be and I would recommend them to anyone.
Reply from Kevin Barbee
December 23rd, 2024 03:13 PM
Andrew, thank you for your generous review and the perfect rating. I'm thrilled to know that my team and I could make the process smooth and easy for you. We always strive to be available and supportive for our clients and your recommendation...
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i was surprised that not all documents needed for the loan process were NOT required to be uploaded to the portal. This caused lots of confusion with some info in the portal and some communicated via email. Using the portal as the sole source...
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Reply from Ashleigh Clark
March 10th, 2024 05:08 PM
Allen, thank you for your feedback. I’ll share it with my team. We appreciate your business and wish you and your family many happy years in your new home!
Ashleigh is a great communicator, offers different idea/solutions depending on what type of loan and/or payment buyers are looking for and gets the deal across the finish line ontime!
Reply from Ashleigh Clark
April 5th, 2024 04:51 PM
Thank you for your referrals, Michelle! Education and creating a mortgage strategy based on the client's goals help us provide the best service for our clients!
Ashleigh goes above and beyond with her communication and attention to details. As a REALTOR, this is extremely important. I can’t wait to work with her again!
Reply from Ashleigh Clark
April 5th, 2024 04:52 PM
I can't wait to work with you again too, Erica! I appreciate your evaluation of my service and look forward to our next opportunity.
Ashleigh was very helpful and communicated every step of the way. Needless to say, we always knew our progress, as well as I would recommend any friends or family that are looking for financing options for a new home I would recommend them...
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Reply from Ashleigh Clark
April 5th, 2024 04:54 PM
Jeff, it was my pleasure to help you and Vicky with your home financing and I appreciate your kind referrals to your family and friends. I hope you enjoy many happy years in your new home!
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I don't think Kevin knows what a holiday or weekend are. He always answered my emails even on those days. Kevin got all approvals and was ready for closing in 15 days. I think the quick closing was a factor in my offer being accepted. Highly...
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Reply from Kevin Barbee
December 23rd, 2024 03:14 PM
Hi Kricket, thank you so much for your kind words and the five-star review. I'm thrilled to hear that my availability and quick response time had a positive impact on your home buying experience. It makes me happy to know that my efforts contributed...
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Asheigh went above and beyond. Extremely professional, follow-up was amazing, she seemed more interested in my satisfaction than just "closing the deal". Extremely knowledgeable and easy to get in touch with. I will recommend Ashliegh to anyone...
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Reply from Ashleigh Clark
April 5th, 2024 04:55 PM
Thank you for the wonderful review, Kirk. It's been a pleasure helping you with your mortgages and I truly appreciate your repeat business. I hope you enjoy many happy years in your new home!
Ashleigh is always very responsive, supportive and helpful. My clients had a great experience working with her.
Reply from Ashleigh Clark
April 5th, 2024 04:55 PM
Thank you for the kind review, Emma! I hope we have another opportunity to partner again soon!
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The loan process was quick and efficient.
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Thanks Kevin & team!!
Reply from Kevin Barbee
December 23rd, 2024 03:14 PM
I'm thrilled to hear you had a positive experience with my team and I at Highlands Residential Mortgage, Ltd., Tim! We always strive for the best, so it's great that we could hit that 5-star mark for you. If you need any future assistance,...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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