Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Ashleigh was so attentive and took the time to listen to what was most important to us. She delivered exactly what we asked, challenged us in the right places to shift our thinking for us to make a better decision and overall, was so responsive...
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Reply from Ashleigh Smyth
August 14th, 2024 08:02 PM
Heikki, I'm so glad to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd. It's important to me to really listen to what each client needs and wants, and I'm glad that I was able to deliver that for you....
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Ashleigh is incredibly knowledgeable, a great communicator and has the patience of a saint. All the things you need during this process.
Reply from Ashleigh Smyth
August 14th, 2024 05:37 PM
So glad to hear your positive feedback, Joy! It's important for me to make sure my clients are well-informed and comfortable during the entire mortgage process. Your kind words affirm that I'm on the right track. I enjoyed working with you...
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From start to finish, was constantly kept current on status...any questions were answered quickly ...though I know they were working with other clients, always felt like I was their priority couldn't ask for a more professional group
Reply from Kevin Barbee
September 12th, 2024 04:16 PM
I'm thrilled to hear your positive feedback, Robert! It's always a top priority for us at Highlands Residential Mortgage, Ltd. to keep our clients informed and make them feel valued. I'm glad this was reflected in your experience with us. If...
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Time answering questions, availability, professionalism
Reply from Kevin Barbee
September 12th, 2024 04:16 PM
I'm thrilled to know that you valued my time, availability, and professionalism during our interaction. Your satisfaction is of utmost importance to me and the entire Highlands Residential Mortgage, Ltd. team. We strive to provide excellent...
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Kevin, it was a pleasure working with you!
Reply from Kevin Barbee
September 12th, 2024 04:17 PM
Thank you, Laura, for your kind words and the perfect rating. I'm thrilled you had a great experience working with me at Highlands Residential Mortgage, Ltd. I strive to provide the best possible service for my clients. It was a pleasure working...
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Skip is truly the best! We have been working with him for along time…4 houses and 3 states! He is attentive. Has excellent communication and cares!
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Very supportive and excellent guidance. An awesome experience from beginning to end. Thank you, Kevin and all of your staff.
Reply from Kevin Barbee
September 12th, 2024 04:18 PM
I'm so glad to hear that you found your experience with us at Highlands Residential Mortgage, Ltd. to be a positive one, Helen. Our team strives to provide excellent support and guidance throughout the entire process. We appreciate your kind...
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Trust. Relationship.
Ashleigh was in constant communication with us throughout the loan approval process which made closing a breeze.
Reply from Ashleigh Smyth
August 14th, 2024 05:38 PM
Hi Reymundo, thank you for your kind words and the 5-star rating. I'm thrilled to hear that you found the loan approval process seamless and that constant communication helped make the closing easier. That's always my goal. It was great working...
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Excellent work in a difficult situation. Skip came to the rescue and brought this one home on time!
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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