Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Very responsive and answered any and all questions. Highly recommend.
Reply from Jennie Daniels
July 31st, 2025 07:36 PM
I'm so pleased to hear that I was able to address your questions and be responsive to your needs. Your recommendation means a lot to me. Thank you for trusting me with your mortgage needs at Highlands Residential Mortgage, Ltd.
As first-time home buyers, Ashleigh took the time to listen to our needs and answer our many questions. She was available whenever we needed her assistance and treated us with professionalism and empathy. Having her as our loan officer made...
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Reply from Ashleigh Smyth
July 17th, 2025 03:00 AM
I'm so pleased to hear that you felt confident during your first homebuying experience, Sarah. Taking the time to listen and answer your questions is something I prioritize, and I'm glad it made a difference for you. It was a pleasure to support...
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We cannot thank Kevin Barbee enough for all his patience with us while trying to make our move to South Carolina.He guided us through all the craziness with ease . My Son had given us his name for guidance through which Bank would be good for...
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Any questions We had she was able to answer them quickly. She always kept us updated on our information
Reply from Jennie Daniels
July 8th, 2025 12:03 PM
I'm glad I could provide the answers to your questions promptly and keep you updated throughout the process. Your satisfaction is important to me, and I appreciate your feedback. Thank you for choosing to work with me during this journey.
Ashleigh is very efficient and she helped our buyer understand all her options! She is very professional and personable. There were no delays, we closed on time and the closing process was seamless.
Reply from Ashleigh Smyth
July 6th, 2025 01:22 PM
I'm thrilled to hear that the closing process was seamless and that I could assist your buyer effectively. Your feedback on my efficiency and professionalism is greatly appreciated. Thank you for your kind words and for choosing Highlands Residential...
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Skip listens very carefully, and that helps him know exactly how to utilize his vast experience and knowledge to match his client's needs.
Reply from Skip O’Neal
July 5th, 2025 03:12 PM
I'm thrilled to hear that my attentive approach and expertise met your needs effectively. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd. It was a pleasure assisting you.
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Always treated as a family member and not just a client.
Reply from Kevin Barbee
July 2nd, 2025 12:03 AM
I'm thrilled to hear that you felt like family during your experience with us. Creating a welcoming and personalized experience is something I strive for, and I'm glad it made a difference for you. Thank you for your kind words.
Ashleigh was excellent to work with! She was always available to answer my questions and was super communicative throughout the entire process. I was thankful to have her as a consistent source of knowledge and support!
Reply from Ashleigh Smyth
June 30th, 2025 01:16 AM
I'm delighted to hear that you found the process smooth and supportive, Richard. It was a pleasure to assist you, and I'm glad I could be there to answer your questions and provide guidance throughout. Thank you for your kind words and trust...
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she Was helpful and nice.
Reply from Ashleigh Smyth
June 28th, 2025 10:44 AM
I'm glad to hear that you found my assistance helpful and appreciated my approach. It's wonderful to know you had a positive experience. Thank you for your kind words, Melissa.
every step of the which made the process easier and more fluent all in all a great experience
Reply from Ashleigh Smyth
June 26th, 2025 11:26 AM
I'm pleased to hear that each step of the process was smooth and straightforward for you. It was a pleasure assisting you, and I'm glad you had a great experience with Highlands Residential Mortgage, Ltd.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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