Customer Care - Dallas, Irving, TX

Roseanna was quickly able to determine the reason behind the call I received, understood my sudden frustration as to why after several years, this one payment was causing a problem, and then completed the necessary task to ensure all future...

She understood what I needed and emailed it to me quickly.

I had sent proof of payment twice, no help online, just kept getting payment and late charge emails. Pamela was professional, courteous and sorted it out. Told me the payment had arrived. Thank you

Just great service

She explained the problem mix up very well

My question was answered immediately and I didn’t have to go thru a lot to get a rep on the phone

I keep getting calls but they never leave a message as to why they are calling.

Go out of business . You guys have a million negative reviews

Estelle was very cordial and knew exactly what I needed. She was quick to respond.

Because Ericka was very patient with me and made sure he understood why I was calling I ordered to solve the problem which he assured me that it was taking care of