Customer Care - Dallas, Irving, TX

Very knowledgeable and helpful employee!

BSI is not paying my property taxes on time , I need explanation of why this is happening

Amazing experience with Elizabeth Cruz attending me

It’s not her fault it’s the company’s fault. You guys can’t do anything correct

𝚃𝚎𝚕𝚕 𝚖𝚎 𝚠𝚑𝚎𝚛𝚎 𝚖𝚢 𝚖𝚘𝚗𝚎𝚢 𝚠𝚎𝚗𝚝

He took care of this issue promptly and courteously.

Erika was rude to me and I don't feel she is good at what she does. I have spent much time with this escrow issue dating back from the end of September, and called BSI numerous times without results. I had to cancel an escrow shortage check...

"Very knowledgeable and understanding.. Will definitely recommend services

I am a first time home owner, so literally every thing is new to me. When I called into customer service, Elizabeth was prompt, patient, and kind. She reassured me when I felt silly with my questions, and helped answer my questions in a way...

Mauricio was very helpful!