Customer Care - Dallas, Irving, TX

She was very curtious and efficient

I just want amortization from the extras to the principal plus the regular amount all total add and time will change , is more than $2,500 and interes will change too, can someone help on that or no?

Customer service was very nice and patient with me and helpful.

Ask her about bsi wire information..she say the email will be sent in 24 hr..its over 24 hr and nothing yet

Hhhhhhhhhhhhhhhh

Fast, efficient, friendly service.

We are first time home buyers so she really helped me understand about our escrow and how it became short. She also guided me on how to fix our escrow account and down to the charges as to get it back in good standing.

It was really just the experience I expect and nothing less or more. I called to obtain information and I received it.

Ericka disconnected the call

Elizabeth was very helpful. I had been trying to reach someone about the status of my loan recast and was unable to do so. Elizabeth figured out what to do to have my loan moved forward during our call and calmed my fears that something was...