Customer Care - Dallas, Irving, TX

Ms. Evans was very pleasant to speak to. Sweet personality.

I needed a document, was told it would be generated. The agent was fine.

Knowledgeable service.

Provided good information and possible options

Thank you.

Elizabeth was exceptional - much respect and appreciation to her. Unfortunately, she is the first truly helpful person I have ever spoken to within BSI so her service stood out in a big way. Thank you Elizabeth.

my call was for general inquiries about setting up loan for online payment and to get a copy of the agreement for my contractor to verify for the company that the money is available, so he is able to order the supplies. Brandon was very courteous,...

Just did by survey

Issue was resolved quickly and efficiently. Timely call-back with no long wait on-hold.

Brandon was very helpful and made me feel confident that the mistake of paying my taxes in two counties would be corrected.