C
Customer Care - Dallas, Irving, TX
Irving, TX
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Mauricio Garcia
You could have told me where my money was. It was listed as an escrow payments that were "not used". Where did they go?
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Mauricio Garcia
To be heard when speaking.
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Customer Care - Dallas
AWFUL company to do business with. If I could do 0 stars I would. They have forced flood coverage on us and refuse to remove it even though they admitted it was not necessary. I have spend thousands of dollars and hours of my time with NO results....
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Customer Care - Dallas
Absolutely satisfied with their customer experience when I called I get my problem resolved.
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Customer Care - Dallas
Very easy to talk to Sherri. Was not on hold for very long, and question was answered intelligently. Thank you, Sherri!
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Customer Care - Dallas
It’s a great experience!
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Customer Care - Dallas
Avg of 2-3 stars then a sudden flood of 5-star reviews = red flag. Stay clear if you can, this company is terrible. Since they bought our loan: double charges(do not for god's sake do auto draft payment), garbage websites, useless phone reps...
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Customer Care - Dallas
I received great customer service and my questions were answered in a kind and professional manner, she was very nice and knowledgeable.
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Customer Care - Dallas
I, like many reviewers, wish I could give 0 stars. This company acquired my mortgage in January 2022. They immediately did an escrow analysis and increased my payment by over $3000. They said I had an escrow deficit of $36,000. I had only owned...
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Reply from Owner
January 2nd, 2024 12:00 AM
Good afternoon, Ms. Wallace, I am sorry to read your review concerning your escrow analysis. I would like to know more about your situation. Please call me at 1-************ and ask for me personally. Daniel MontezAVP
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Customer Care - Dallas
Worst comnpany EVER! I have been being ignored for 10 months now. Voicemail after voicemail after email after voicemail after email and NOTHING! I have 3 recorded conversations about employees talking about the unprofessionalism of the company...
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9151–9160 of 10502
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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