Customer Care - Dallas, Irving, TX

Erica was very kind, professional and knowledgeable to the questions I asked. She was very prompt at sending my pay off quote. I also love BSI because of the ease of online pay. In addition, after paying off my house, the site was very easy...

Efficient and friendly

Thanks for your help

Mrs Estela was very helpful .got payment information I needed .

Estela was great and very helpful.

Alanna was very professional and pleasant to speak with.

Elizabeth was very helpful and knowledgeable. She has a great attitude!

Ursula was able to clarify how to read my online statement, help with setting up auto payment withdrawal with a different bank account keeping the payment allocations exactly the same. Also, she explained by paying every 2 weeks the online...

N/A would be way too much to type

Muy satisfecha con su atención, fue muy atenta y amable.