Customer Care - Dallas, Irving, TX

Mauricio was knowledgeable and helpful and made our phone call easy appreciate his time!

Ursula was very friendly and knowledgeable and helpful appreciated her helping me!

It took me 3 calls to get the information I needed. Mauricio was the one representative that helped me the most.

1. Answer the phone. 2. Understand what document I needed and why 3. Answer emails in a timely manner 4. I was trying to re-finance my home and because no one at BSI would give us the documents needed I wasn’t able to re-finance my home.

Very professional

Estella was great! BSI has caused me delays in being able to resolve my homes foreclosure. They never sent me the form I requested month after month and now I am having to deal with the firm that is handling our in process foreclosure. Not...

Branden was no help when l asked for a supervisor. All he did was give me wrong information, not answer my question properly and failed to get back to me on a question l had and was very unprofessional. Hannah , on the other hand, was much...

Take more time out to resolve the issue.

Very good all services.

Answered questions