Customer Care - Dallas, Irving, TX

I have had to make over 3 calls to BSI in reference to incorrect 30 late day reporting on my credit for May 2023. I was even made to provide proof that my bill was on time and that it cleared my Wells Fargo account on May 4 2023 and BSI has...

Wouldn’t recommend getting a mortgage with them. Their accounting system is archaic and their website is not user friendly and you cannot utilize it in the way other institutions websites allow you to do transactions. Some of the customer service...

Very pleasant knowledgeable and thorough

Thanks for your help

My experience with Ericka was pleasant and satisfactory. My overall experience with BSI has been VERY unpleasant and VERY frustrating.

Mis preguntas fueron bien contestadas y quede satisfecho con el profesionalismo de la persona que me atendio.

Responded in a timely manner

Good people

Good person on the line

Provide more clarification or documentation regarding the payment process on the payment made