Customer Care - Dallas, Irving, TX

He was very understanding and polite at a very tough time

Great !!!!!!!

She wasn’t helpful at all she was in hurry to hang up the phone instead of listening to me

Quick and easy

My problem was resolved

I was handled with integrity and professionalism.

More information is needed

I did not have to wait a long time to speak with representative, and the person was very fast in figuring out what I needed. It was a very pleasant and effective experience.

The reason for my call was to get some paperwork that at the moment I didn’t had with me, Ericka was super helpful and I know that the paperwork she helped me get was not part of her Department … She still took the time and kindness to resolve...

Ericka answered my questions and understood my concerns.