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Customer Care - Dallas, Irving, TX
Irving, TX
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Elizabeth T
She was very friendly and very professional!
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Customer Care - Dallas
Helpful friendly staff Great vibe. Always upbeat. THANK YOU THANK YOU THANK YOU.
Reply from Terri Bell
June 7th, 2024 07:23 PM
I'm absolutely thrilled to hear about your positive experience with BSI Financial Services, Albert! It's always a pleasure to be of assistance and make the process smooth for you. Your kind words have truly brightened my day. Please don't hesitate...
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Customer Care - Dallas
We had a great experience with BSI and Terry Bell
Reply from Terri Bell
June 7th, 2024 06:13 PM
I'm thrilled to hear you had such a positive experience, Bruce! Your feedback is greatly appreciated and it's always wonderful to hear when our service meets expectations - and in this case, hopefully exceeded them. Please feel free to reach...
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ERICKA ROBINSON
The service were excellent and very professional Thank You
Reply from ERICKA ROBINSON
June 7th, 2024 04:39 PM
Thank you so much for your kind words, Richard. I'm thrilled to hear that you found our services to be excellent and professional. It's always our goal at BSI Financial Services to provide the best possible service to our clients. Your satisfaction...
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Marquita Bailey
Quick and effective. Thank you!
Reply from Marquita Bailey
June 7th, 2024 04:05 PM
I'm thrilled to hear that you found my service quick and effective, Stefanie! Your satisfaction is my priority, and your 5-star rating means a lot to me. It was a pleasure assisting you with your primary loan purpose at BSI Financial Services....
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Bennie Graham
Do not talk over customers simply because they are unaware of what you are saying to them or they don’t understand. When I am talking it’s my turn to speak-could of possibly been resolved by being patient and more understanding.
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ROSEANNA NAVA
She was insensitive, interrupting, rude, nasty, and unprofessional in her interaction. Client was stressed and concerned about a monthly increase of over 300 dollars. I am a single mother should be meant with care and concern when stating facts...
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ESTELA BARRIOS
Estela was very helpful and was able to cancel the extra payment I made.
Reply from ESTELA BARRIOS
June 7th, 2024 03:12 PM
I'm thrilled to hear that you found my assistance helpful, Arjun. It's my priority at BSI Financial Services to ensure that situations like your extra payment are rectified promptly and accurately. It's great that everything worked out well....
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ESTELA BARRIOS
That Automated System have to be updated. I hung up three times to get a representative! It is very frustrating and annoying!Another than that, Estela Barrios was very helpful and answered all my questions.Also, I was able to calm down after...
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Reply from ESTELA BARRIOS
June 7th, 2024 03:08 PM
Hello Paul, I sincerely apologize for the inconvenience you experienced with our automated system. I understand how frustrating this can be and your feedback is crucial for us. We are continuously working on improving our systems and services...
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ERICKA ROBINSON
Do better than her
Reply from ERICKA ROBINSON
June 7th, 2024 03:01 PM
I am sorry to hear that your experience did not meet your expectations, Phillip. As a representative of BSI Financial Services, I sincerely take your feedback into account. It's comments like yours that allow me to grow and improve in providing...
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7811–7820 of 10542
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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