Customer Care - Dallas, Irving, TX

Return emails and messages left on voicemails. Also listen to the customer before putting in your 2cents. Very disrespectful and they hang up on you. They don’t care what your problem is and won’t go out of their way to help you or return messages....

She was honest with me.

Issue completely resolved to satisfaction.

Estella was very kind, professional, and helpful.

waiting on response

customer service person was very good but still have an issue

Nothing further to add

Roseanne listened to my questioned and supplied a simple answer. I appreciate her processing my request so quickly.

Inquiry about an escrow refund, why and would it effect my future payments. Answered very well, thank you!!

Waiting on reanalysis