Customer Care - Dallas, Irving, TX

Erica was very helpful and friendly I appreciated her knowledge!!!Thank you 😊

You need more Ericka’s at this position in all companies to make inquiries go smooth. I’m grateful for her professionalism. Thank her for me

Listen to the customer…understand that a mortgage is a 30yr relationship.

---------NA--------------

Make it easier to connect to bsi to pay your. Make it where you can get to your account when you don't know your password or your usser name

Have available live telephone assistance to answer question.

Great customer service

Ericka very pleasant, helpful. Website needs updated to have current information.

She was a big help she took care of. My problems was polite, courteous

My issue was explained and it was handled by Estela with no problems, he also understood my needs and did a great job!